About Us:
Smoking Goat is an open-fire Thai barbecue restaurant and bar, serving food inspired by the street food of Bangkok and the laab stalls of northern Thailand. We're a busy restaurant that works closely with exceptional farmers and offers a daily-changing menu. Our drinks programme includes unique beers, natural wines, and a growing vinyl record collection. We welcome applicants looking to grow and be inspired. Thai cooking experience is not required—just a passion for learning and being part of a strong, team-focused restaurant.
What you’ll be doing:
-
Prioritise and enhance guest experience by focusing on excellent hospitality, guiding team members during service, and managing feedback.
-
Promote a positive work environment through professionalism, integrity, and strong work ethics aligned with Super 8 culture.
-
Host team meetings and team appraisals, encouraging growth and participation in training opportunities.
-
Be visible on the floor and in services, ensuring all guests are well looked after and noting any comments through the correct communication channels
-
Ordering and purchasing products and stock
-
Ensure employee compliance with internal and external policies and regulations
-
Leading services and delivering daily team briefings
-
Manage and operate POS systems
-
Prepare and monitor rotas, working flexibly around demands of the team and business
-
Maintain knowledge of our dishes and suppliers and train our junior team to ensure team members can confidently share our brand story with guests.
-
Collaborate with chefs to maintain consistency in dishes.
-
Understand food safety standards to uphold a 5-star EHO rating and support team development.
-
Promptly report and address site maintenance concerns, ensuring communication of actions taken.
-
Ensure that employees are trained on company values, job roles and responsibilities.
What you’ll bring:
-
Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
-
A strong understanding of customer requirements in order to tailor service, ensuring all guests receive a warm and welcoming experience.
-
You know how to lead a team, and set an example for what hospitality excellence looks like.
-
2 years of experience in team management, and hospitality.
-
Proven ability to lead, train and develop a team
-
Commitment to the highest standards of
-
Approachable and warm personna
-
Flexibility to work varied shifts across 5 out of 7 days.
-
Full UK right to work documents.
What’s in it for you:
-
28 days of annual leave, including bank holidays.
-
Access to courses, resources, and training to enhance your career.
-
50% discount at all our restaurants, along with complimentary staff meals during your shifts.
-
Discounted dining at various local establishments near Super 8 Restaurants.
-
Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
-
Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
-
Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
-
£300 contribution towards the purchase of a work laptop for all salaried staff members.
If this role sounds like a great fit for you, we’d love to see your application! Please keep in mind that it may take us 1 to 2 weeks to get back to you due to the high volume of applications. Thanks for your patience!
