About Us
Gridserve is a forward-thinking Managed Service Provider (MSP) supporting schools across the UK. We believe in friendly, reliable IT support that makes a real difference in education settings.
We’re looking for a full-time School IT Technician to work across two sites:
- 5 days per week at an all-through school in Feltham
- Full UK driving licence required
- Salary: £32,000-£34,000 per year
- Permanent role, Monday–Friday (40 hours/week)
You’ll be the sole technician providing onsite, hands-on IT support to staff, pupils, and the wider school communities.
Key Responsibilities
- Provide first-line deskside support for hardware, software, and AV equipment
- Use service desk tools to log, manage, and resolve support tickets
- Maintain devices, network connections, and remote access platforms
- Support the use of Google Workspace, remote platforms, and wireless systems
- Manage IT inventories, asset tagging, and consumables
- Assist with project work (e.g. upgrades, deployments)
- Support staff in their use of IT
Essential Requirements
- 1+ year working as an IT Technician in a school or college
- British passport (to pass an enhanced DBS check)
- Full UK driving licence and access to a vehicle
- Strong troubleshooting and communication skills
- Positive, professional, and proactive attitude
- Strong experience working with Google environments
Desirable Skills
- Experience with Google Workspace/Chromebooks
- Familiarity with interactive whiteboards/screens
- Confidence managing wireless, filtering, and security systems
- Relevant ICT qualifications and willingness to train further
What We Offer
- A friendly, supportive team culture
- Training and professional development opportunities
- Company pension
- Mileage reimbursement
- The chance to make a meaningful impact in education
How to Apply
Please apply with your CV and answers to the application questions. We’d love to hear from you if you meet the requirements and are passionate about supporting schools.
Job Types: Full-time, Permanent
Pay: £32,000.00-£34,000.00 per year
Benefits:
Experience:
- IT Support employment in a school or college: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
