Overview
We are seeking a professional and vigilant Head Door Supervisor to oversee the entrance and exit points of our premises. The ideal candidate will be responsible for maintaining a safe, secure, and welcoming environment for all visitors and staff. This role requires excellent observational skills, strong communication abilities, and a commitment to loss prevention and safety protocols. The Head Door Supervisor will play a crucial role in ensuring the smooth operation of our venue while upholding high standards of security and customer service.
Responsibilities
- Manage the entrance and exit areas, ensuring only authorised individuals gain access
- Manage other Security Staff on Site
- Enforce venue policies and procedures consistently and professionally
- Provide assistance to visitors, including offering directions and answering queries
- Perform regular checks to identify potential security risks or safety hazards
- Respond promptly to incidents or emergencies, including administering first aid when necessary
- Maintain detailed records of incidents, visitor logs, and surveillance footage as required
- Collaborate with security team members to coordinate patrols and security measures
Requirements
- Proven experience in security roles is desirable
- First aid certification or willingness to undertake training upon appointment
- Strong observational skills with an eye for detail in identifying suspicious activity or safety concerns
- Excellent communication skills, both written and verbal
- Ability to remain calm under pressure and handle challenging situations professionally
- Physically fit with the ability to stand for extended periods and perform routine patrols
- Prior experience in a supervisory or leadership capacity is advantageous but not essential
- Flexibility to work various shifts, including evenings, weekends, or special events as required
This position offers an opportunity to contribute significantly to the safety and security of our venue while working within a dynamic team environment.
Pay: £14.85-£16.25 per hour
Benefits:
- Free parking
- On-site parking
Experience:
- Door Supervision: 2 years (required)
Licence/Certification:
- SIA (required)
- Driving Licence (preferred)
Work Location: In person