Gym Supervisor
About the Role
We are looking for an ambitious, commercially driven Gym Supervisor to lead the daily operations, sales performance, marketing activity, and growth of our PT-only private training studio.
This is a hands-on leadership role for someone who thrives on driving sales, generating leads, increasing revenue, and delivering an exceptional client experience. You will play a key role in growing the business while supporting and developing the personal training team.
Key Responsibilities
Operations & Leadership
- Oversee the day-to-day running of the studio
- Maintain high standards of cleanliness, professionalism, and customer service
- Manage scheduling, trainer utilisation, and operational efficiency
- Support and motivate the PT team to achieve business goals
Sales & Business Development
- Manage all sales enquiries from initial contact through to conversion
- Conduct consultations and confidently sell personal training packages
- Generate new business opportunities and increase studio revenue
- Meet and exceed monthly sales targets and KPIs
- Improve client retention, referrals, and overall member engagement
Marketing & Social Media
- Manage and grow the studio's social media presence
- Create engaging content to promote services, client success stories, and brand awareness
- Plan and deliver marketing campaigns that generate leads and enquiries
- Monitor performance metrics and identify growth opportunities
Client Experience
- Deliver an exceptional customer journey from enquiry to ongoing membership
- Build strong relationships with clients to encourage retention and referrals
- Act as the main point of contact for client feedback and support
Compliance & Health & Safety
- Ensure compliance with health and safety regulations and company policies
- Maintain equipment and facility standards
- Complete incident reporting and risk assessments where required
About You
You are an energetic, commercially minded fitness professional who understands that successful clubs are built on strong sales, excellent service, effective marketing, and operational excellence.
Essential Requirements
- Previous experience in a gym, fitness studio, or boutique fitness management role
- Proven sales experience with a track record of achieving targets
- Experience converting leads into paying clients and growing revenue
- Strong leadership, communication, and organisational skills
- Experience managing business social media accounts
- Ability to work independently and take ownership of results
Desirable
- Level 3 Personal Training Qualification
- Experience within a PT-only or boutique fitness environment
- First Aid Qualification
- Enhanced DBS (or willingness to obtain)
What We Offer
- Competitive salary plus performance-related bonus/commission
- Opportunity to lead and influence the growth of a premium fitness business
- Genuine autonomy and ownership within the role
- Career progression opportunities
- Supportive and ambitious working environment
How to Apply
Please submit your CV along with a short cover letter outlining your leadership, sales, and marketing experience, and why you would be a great fit for this role.
Applications are being reviewed immediately, so early applications are encouraged.
Pay: £21,000.00-£23,000.00 per year
Benefits:
- Flexitime
- Free parking
- On-site gym
Work Location: In person
