About the Role
We are looking for a dedicated, compassionate and organised Domestic Abuse Caseworker to join our growing legal team.
This is an excellent opportunity for someone who wants to build their career in domestic abuse and family law and is passionate about helping clients access the legal protection and support they need.
Working closely with our fee earners, you will have an important role in managing the casework process from initial enquiry through to ongoing case progression. You will be responsible for assessing clients for Legal Aid, preparing applications, opening files, drafting statements and ensuring fee earners have the information and documentation they need to progress matters effectively.
This is a hands-on role where attention to detail, organisation and excellent client care are essential.
Why Join Us?
Joining our team means having the opportunity to develop specialist experience in an area of law where your work can make a genuine and lasting difference to people's lives.
You will:
- Gain practical experience in domestic abuse and family law.
- Develop specialist knowledge of Legal Aid and eligibility requirements.
- Carry out means and merits assessments.
- Develop your skills in client interviewing, statement drafting and case preparation.
- Work closely with experienced fee earners on live cases.
- Take responsibility for your own casework and develop professionally.
- Work within a supportive and collaborative legal team.
- Build valuable experience for a long-term career in family and domestic abuse law.
We are particularly interested in candidates who are passionate about access to justice, committed to providing excellent client care and keen to develop within a specialist legal environment.
Key Responsibilities
- Conduct means and merits assessments and assess client eligibility for Legal Aid.
- Prepare and submit Legal Aid Certificate applications, liaising with the Legal Aid Agency and obtaining any outstanding information.
- Manage new client enquiries, open files and complete all necessary onboarding and documentation.
- Maintain accurate case files, records and deadlines, ensuring matters progress efficiently.
- Draft client statements, chronologies and supporting documentation, and assist with evidence gathering and case preparation.
- Work closely with fee earners to provide case updates, prepare files and follow up outstanding actions.
- Assist with preparation for hearings, appointments and applications, including factual and legal research where required.
- Identify and promptly escalate any urgent, safeguarding or other matters requiring fee earner attention.
- Communicate with clients in a professional, sensitive and empathetic manner, particularly when dealing with vulnerable clients.
About You
We are looking for someone who is organised, proactive, empathetic and detail-oriented, with:
- Previous experience in a caseworker, legal caseworker, family law or domestic abuse role.
- Experience of Legal Aid, means and merits assessments and/or Legal Aid applications.
- Experience drafting statements or preparing client evidence.
- Excellent written and verbal communication skills.
- Strong file management and organisational skills, with the ability to manage competing deadlines.
- The confidence to work independently while collaborating effectively with fee earners.
- A professional and compassionate approach to working with vulnerable clients.
- A strong commitment to confidentiality, client care and professional standards.
What We Offer
- £25,000 – £29,500 per annum, depending on experience.
- Full-time, permanent position.
- Company pension.
- 25 days’ annual leave, plus bank holidays
- High street discounts
- Onsite parking
- Hybrid work after qualifying period
- Supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Specialist experience in domestic abuse and family law.
- The opportunity to work closely with experienced fee earners and develop your legal casework skills.
Apply Now
If you are a driven and compassionate Caseworker looking to develop your career while doing meaningful work that makes a difference, we would love to hear from you.
Please submit your CV and a covering letter explaining your relevant experience and why you are interested in joining our team.
If you are looking to develop your career in a rewarding area of law and make a meaningful difference to clients, we would love to hear from you.
Pay: £25,000.00-£28,000.00 per year
Benefits:
- Company pension
- On-site parking
- Store discount
- Work from home
Work Location: Hybrid remote in Watford WD17 1ET
