Job Description
Join Sharman Quinney, part of Connells Group – one of the UK's Best Places to Work.
Are you passionate about helping people and delivering outstanding customer service? Looking for a career where you can learn, develop and progress?
Sharman Quinney is looking for a motivated Customer Service Advisor, known within our business as a Property Manager, to join our Lettings team in Peterborough.
This is an exciting opportunity to join one of the UK's leading property groups, where you'll receive industry-leading training, ongoing support and genuine opportunities to build a long-term career.
Competitive Basic Salary | OTE £25,000 | Monday-Friday 9:00am-5:00pm | Full Training | Career Progression
What's in it for you?
- Full training and ongoing development
- A structured career pathway with genuine progression opportunities
- A supportive and collaborative team environment
- Monday to Friday working hours
- Regular team meetings and company updates
- A workplace recognised as one of the UK's Best Places to Work
About the role
As a Customer Service Advisor (Property Manager), you'll be the main point of contact for landlords, tenants and our branch teams, ensuring every tenancy runs smoothly.
You'll:
- Deliver exceptional customer service and resolve enquiries
- Coordinate maintenance and repairs with approved contractors
- Manage tenancy renewals and related administration
- Monitor works to ensure service standards and timescales are met
- Maintain contractor records and compliance
- Support branches with lettings queries and legislation
- Work with colleagues to resolve more complex tenancy matters
What we're looking for
We're looking for someone who enjoys helping people, thrives in a busy environment and has:
- A full UK driving licence and access to their own vehicle
- Excellent customer service and communication skills
- A positive, organised and proactive approach
- Strong planning and problem-solving abilities
- Confidence working both independently and as part of a team
- Good negotiation and influencing skills
Why join Connells Group?
As the UK's largest estate agency and property services group, we're passionate about developing our people. Many of our colleagues have progressed into leadership and specialist roles, and we're proud to be recognised as one of the UK's Best Places to Work.
Ready to start your next chapter?
Bring your passion for helping people, and we'll give you the training, support and opportunities to build an exciting career. Join Sharman Quinney, part of Connells Group, and discover why we're one of the UK's Best Places to Work. Apply today.
EA06929
Job Reference: EA06929
