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Senior Delivery Support Officer

Office for Standards in Education, Children's Services and Skills -
London

Job details

Permanent | Full-time
£40,993 - £41,368 a year

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Microsoft Office
Presentation skills
IT
Communication skills

Full job description

Details

Reference number

463173

Salary

£41,368

£40,993 per annum. Rising to £41,368 per annum on successful completion of probation.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

National Delivery

Type of role

Administration / Corporate Support
Other

Working pattern

Flexible working, Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

10 South Colonnade, London

About the job

Job summary

We are recruiting for two Senior Delivery Support Officers to join our Delivery Support Team.

Reporting to the Deputy Delivery Business Manager the post holder has responsibility in their delivery support team for developing and overseeing the delivery of all operational processes. This can include providing high quality executive support to the Director, overseeing workflow processes, and monitoring the quality and performance of the Delivery unit and its workforce.

They will also line manage a team of delivery support staff.

This is a fantastic opportunity to further your experience in Ofsteds well-established team. The post holder will work with high-achieving professionals at all levels, surrounded by a friendly and supportive team. They will have access to amazing benefits, such as flexible working hours, the Civil Service Pension Scheme, and 32.5 days annual leave + 8 bank holidays. We offer a hybrid working model, so you may also choose to spend a proportion of time working from home.

Job description

Please refer to the job specification for further information.

Person specification

Please refer to the job specification for further information.

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Making Effective Decisions
Working Together
Managing a Quality Service
Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

Good written and verbal communication skills, working effectively with team members and relevant stakeholders both internally and externally to provide accurate advice and guidance.
Understanding and successful application of how to prioritise, plan and deliver on key work activities without close supervision, demonstrating the ability to work on a series of unrelated problems simultaneously.
Understanding and successful application of strong IT skills, including use of the Microsoft Office suite, and the ability to learn new programs quickly.
To be able to produce, interpret and manipulate data sets, and to be able to analyse and summarise key findings, tailoring reports to suit the needs of various audiences.
Experience of working successfully in a complex organisation providing professional advice to a range of stakeholders and forging effective relationships with both internal and external stakeholders.

Benefits

Alongside your salary of £41,368, Office for Standards in Education, Children's Services and Skills contributes £11,984 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Full details of the benefits available can be found in our Ofsted Offer brochure.

Ofsted is devoted to equality, diversity and inclusion. Within our Ofsted Strategy 2023-2027 we have stated that we will improve the representation of under-represented groups across the organisation and publish our progress on this annually. We are always looking to expand on our diverse workforce by recruiting candidates from varied backgrounds and differing experiences. We are proud to be a Disability Confident Leader, we continually engage with our 5 staff networks for protected characteristics, and highlight the work of our Equalities, Diversity and Inclusion (EDI) Group. We ensure all candidates are treated with fair and open competition, with all appointments being made on merit and we use our Disability Confident Scheme (DCS) to provide assurance to all candidates of this.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

Application and shortlisting

The selection panel will assess your application based on your evidence you have provided against the essential criteria as set out in the person specification.

You will also be asked to provide information within the Employer/Activity History section of the application form. This information is equivalent to the information you would provide on a CV setting out your career history (this may be used in the sifting process).

Assessment and interviews

Candidates who pass the benchmark at the shortlisting stage will be invited to an interview where you will be assessed against a combination of the the Civil Service behaviours and the technical/experience skills set out in section 3 of the job specification.

We will invite the most suitable candidates to attend an assessment and interview on Tuesday 30 June 2026 and Wednesday 1 July 2026 at 10 South Colonnade, London.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : People Services Delivery Team
Email : [email protected]
Telephone : 0300 013 1487

Recruitment team

Email : [email protected]

Further information

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles, which can be found at:

If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should email Ofsted recruitment at [email protected] in the first instance.
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at:
https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/

Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information

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