Join Our Dynamic Team
We are currently seeking a motivated and detail-oriented person to join our team as a Business Support Assistant. This role represents a fantastic opportunity to work alongside the Director of our Joinery Company, based in Rettendon, Essex.
Part time basis, working 3 days per week. Must be able to drive.
About the Role
This a varied position which will provide opportunities for you to play an active role in supporting the Director on a day-to-day basis on a number of projects including:
· Managing a busy inbox - monitoring and proactively responding to the Director’s email
· Handling telephone enquiries and arranging customer viewings
· Liaising with various suppliers and placing orders for stock & project materials
· Manage fabrication & Installation Schedule
· Manage payment/finance schedule
· Customer Liaison Management – managing customer expectations, responding promptly to enquiries, and tracking project progress
· Invoicing on Xero
· Manage Website & Social Media for the Company
· Day to day tasks and researching
Your Experience
We are looking for someone with excellent customer service and communication skills. Must have a confident yet friendly approach, be capable of working on your own initiative (once training has been given) and prioritise own workload. A confident decision maker and problem solver.
You will possess excellent organisational skills, with the ability to effectively multi-task , with a methodical approach. You must pride yourself on delivering the best customer service at all times.
Confident and outgoing with a good sense of humour, you will be working as part of a small team in a busy environment.
Technical Skills required
· Educated to O’Level or A’Level standard
· Strong secretarial and typing skills, at least 40 wpm – accuracy and attention to detail are valued more than speed
· Excellent Organisational Skills
· Intermediate/Advanced knowledge of Word, Excel, Outlook and PowerPoint
· Excellent Telephone manner
· Previous experience in a similar sector is desirable
· Experience on Xero an advantage
Pay: £12.71 per hour
Work Location: In person
