Job Overview
We’re are seeking Team Leaders and Kitchen Team Members at The Dunes, a pub located in Norfolk, NR30 3DD
This roles are ideal if you’re looking for full/part time hours, enjoy working in a fast‑paced environment.
Team Leader Role
- Run successful duty manager shifts as required
- Lead and coach the team to deliver a successful service
- Support the team with developing their skill sets
- Provide a genuine warm welcome and deliver world class service to our guests
- Supporting sales targets by upselling wherever possible and briefing the rest of the team
- When dealing with guest complaints you will remain calm and rational and do
- everything you can do to come to a resolution, ensuring the guest leaves happy.
- Deliver all elements of restaurant service to brand standard.
- Understand and follow correct health, safety and hygiene standards.
- Using and understanding all restaurant systems
- Carry out open and closedown procedures as per your shift to the company standard.
- Engage with every type of guest, offering help and going the extra mile.
Skills Required
- Effective communication skills
- Adaptable to change and keeps calm when busy
- Resilient
- Team player
- Ability to multi-task
- Positive influence and solution focussed
Kitchen Team Member
- Prepare and serve food to the menu specification every time.
- Set the shift up for success by completing all of the food preparation and key tasks within your area of responsibility at your workstation.
- Operate equipment correctly and safely when preparing food.
- Adhere to all relevant standards of hygiene, cleanliness and safety for yourself and others.
- Manage and receive food deliveries correctly and to standard.
- Complete all assigned opening and closedown tasks correctly.
- Understand and adhere to our “Force for Good” policy around bins and recycling.
Skills Required for the Role
- Willing to learn and be part of a team
- Adaptable to change
- Resilient
- Consistent positive attitude
- Keen eye for detail
- Enthusiastic to take on tasks assigned
- Able to work in a fast paced, high-pressure environment
Salary dependant on experience
Pay: £12.76-£14.51 per hour
Work Location: In person
