Are you looking for a varied and interesting temporary position?
Here at Waterfoot Park, we are looking for a key team member to support our busy Park operations for the summer season. Immediate start available until 1 november 2026.
You will provide a welcoming reception service; meeting, greeting, and assisting holiday makers, holiday home owners and visitors to the site. You will also be the first point of contact for incoming phone and email enquiries, as well as retail duties in the on-site shop.
The position is part-time, covering 24 hours a week over 4 days which will include weekends. Additional hours may be available during busier periods or to provide cover for absence/holiday etc.
This is a varied role with key responsibilities including:
- Providing a welcome service to guests and visitors to the Park, including arranging and delivering welcome packs prior to arrival, checking-in and showing visitors to their allocated holiday accommodation.
- Providing excellent customer service, listening to our holiday home owners, guests and visitors’ requirements or issues with genuine warmth and interest and handling complaints swiftly and appropriately.
- Retail duties to include opening and closing the shop and ensuring that it is always presented to a high standard, maintaining cleanliness and stock rotation and pricing
- A wide range of receptionist and general office/admin duties, including telephone and email communications, record keeping, processing orders and payments, cash handling and banking
Person Specification
We are looking for someone who is friendly and personable, has a genuine passion for customer service and enjoys working aspart of a small team. The ideal candidate will have the skills and ability to manage customer expectations efficiently, be flexible, focused, proactive and self-motivated. A full driving licence would be preferred.
Pay: £12.71 per hour
Benefits:
- Employee discount
- On-site parking
- Sick pay
Work authorisation:
- United Kingdom (required)
Work Location: In person
