Overview
We are seeking a dedicated Veterinary Receptionist to join our veterinary practice. This role is essential in providing exceptional client service and ensuring the smooth operation of our front desk. The successful candidate will be the first point of contact for pet owners and visitors, responsible for managing appointments, handling enquiries, and supporting administrative tasks. Prior veterinary or reception experience is highly desirable to assist with client communication and record management. This paid position offers an excellent opportunity to develop your skills within a supportive and professional environment.
Responsibilities
- Greet clients and visitors warmly, creating a welcoming atmosphere
- Manage appointment scheduling efficiently using our practice management software
- Answer phone calls and respond to email enquiries promptly and professionally
- Maintain accurate and up-to-date client records, including medical histories and billing information
- Handle payment processing and invoicing with attention to detail
- Assist with administrative duties such as filing, data entry, and stock organisation
- Coordinate communication between clients, veterinary staff, and laboratory personnel
- Ensure the reception area remains tidy, organised, and professional at all times
Requirements
- Previous veterinary experience is highly advantageous
- Excellent organisational skills with the ability to multitask effectively
- Strong interpersonal skills with a friendly and professional demeanour
- Proficiency in using computer systems and practice management software
- Ability to work efficiently in a fast-paced environment
- Flexibility to adapt to changing priorities within the practice
This role requires a motivated individual committed to delivering outstanding customer service while supporting the clinical team. The position offers valuable experience in a dynamic veterinary setting, ideal for those looking to further their career in animal care or veterinary administration.
Pay: From £26,500.00 per year
Benefits:
Work Location: In person
