Overview
We are seeking an experienced and dynamic Restaurant Supervisor to oversee daily operations within our busy dining establishment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of food service standards. This role offers an exciting opportunity to Supervise a vibrant team, ensure exceptional customer experience, and uphold the highest standards of food safety and quality.
Duties
- Supervise and coordinate the activities of restaurant staff, including servers, kitchen personnel, and baristas, ensuring smooth service delivery.
- Oversee food preparation and cooking processes to maintain quality and presentation standards.
- Assist in training new team members and provide ongoing coaching to enhance performance.
- Manage shift schedules, delegate tasks effectively, and monitor staff attendance.
- Ensure compliance with food safety regulations and hygiene standards across all areas of the restaurant.
- Handle customer enquiries and resolve any issues promptly to guarantee satisfaction.
- Maintain cleanliness and organisation within the dining areas.
- Collaborate with the management team on menu planning, stock control, and operational improvements.
- Support in organising special events or promotions to increase patronage.
- Responsible for ensuring the restaurant is set up for functions according the the function sheets.
Personal qualities and specifications
- Proven supervisory experience within a restaurant environment.
- Strong team management skills with the ability to motivate staff.
- Extensive knowledge of food preparation, cooking techniques, and food safety protocols.
- Experience in food production, kitchen operations, or culinary arts is highly desirable.
- Familiarity with restaurant service standards, including serving procedures and hospitality best practice.
- Excellent organisational skills with the ability to multitask efficiently under pressure.
- Leadership qualities combined with a professional attitude towards customer service excellence.
- This position is suitable for individuals passionate about delivering outstanding hospitality experiences while leading a dedicated team in a fast-paced environment.
- Applicants should demonstrate a strong work ethic, attention to detail, and a genuine enthusiasm for culinary arts and guest satisfaction.
- Applicants need to be drivers and live withing a 30 mile radius from the hotel or live withing walking distance.
- Good time keeping is essential and flexitility in order to work according to the business needs.
Benefits
- Competitive Salary
- 28 days annual leave
- Friends and Family rates at the hotel
- Meals on duty
- Staff events
- Introduce a friend scheme
- Free parking
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person
