We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.
Rate of Pay: £24,521 per annum
Position Type: Permanent
Type of Employment: Full Time
Hours: 37 hours per week
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England DY1 2HQ
Role Responsibilities- Assist with the preparation, assembly, and distribution of patient meals in line with menu requirements and dietary needs.
- Prepare patient meal trolleys, ensuring all food items are correctly packed and ready for service.
- Maintain high standards of food hygiene, cleanliness, and infection prevention throughout all catering areas.
- Wash and sanitise crockery, cutlery, utensils, catering equipment, and meal delivery trolleys.
- Carry out daily cleaning duties within food production, assembly, storage, and wash-up areas.
- Assist with the receipt, storage, and stock rotation of food and catering supplies.
- Follow all food safety, health and safety, and Trust procedures at all times.
- Report any equipment faults, food quality concerns, or service issues to the appropriate supervisor.
- Work effectively as part of the Patient Catering Team to ensure meals are delivered safely, accurately, and on time.
- Provide a professional and courteous service when liaising with colleagues, ward staff, and other departments.
Additional Information
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You may be required to work at other hospital sites to meet service and business needs.
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Shift patterns are subject to change in line with operational requirements and are not fixed.
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Flexibility is required to support the delivery of a high-quality patient catering service.
What we are looking for
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Previous catering experience in a similar environment (desirable).
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Basic Food Hygiene and Health & Safety certificates (training provided if not held).
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Adequate numeracy, literacy, and communication skills.
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Passion for customer service and ability to work independently and in a team.
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Adaptable, detail-oriented, and confident with strong organisational and time management skills.
