The Elms Surgery is looking for a part-time surgery receptionist preferably with EMIS/Systemone knowledge for approx 10-15 hours per week. This role requires a calm persona, attention to detail, caring attitude, working as a team and the ability to multitask and work well under pressure. The reception team is exceptionally supportive and we are looking for a person who will fit into the practice ‘can do’ attitude.
Key Responsibilities
- To ensure all visitors and telephone callers are greeted in a caring and professional manner
- Processing requests for appointments and ensuring callers are directed to the appropriate healthcare professional
- EMIS data entry
- Docman scanning
- Answering phone calls and greeting patients face to face
- Booking/cancelling appointments
- Registering new patients
- Patient queries
- Processing repeat prescriptions
- Monitoring and actioning surgery emails
- Managing difficult patients
- Supporting the wider team in the day to day running of the practice
- Experience in clinical system EMIS or working in a doctors surgery is required.
You will be requested to cover holidays and absences which could be ongoing throughout the year. We work 2 sessions per day, 8am-1.30pm & 1.30-6.30pm Monday - Friday. Please only apply if these shifts meet your availability.
Please attach a current CV to apply.
Please note that should this vacancy attract sufficient interest it may be necessary to close the vacancy at an earlier date. We therefore suggest that you apply at an early stage to avoid disappointment.
Job Type: Part-time
Pay: £12.75 per hour
Benefits:
- Free parking
- On-site parking
Experience:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
