Job Purpose:
Working in John Bell & Croyden Pharmacy/Retail team means representing our brand and our values. You will be required to guide, inspire, and help our customers in every way. Whether on the sales floor, till-points, or back of house in our customer experience and fulfilment team. A high quality of service means you will also have to ensure our products and store remains attractive.
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The right candidate will have excellent communication skills as well as proven track record in providing impeccable customer service and generating sales.
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To be a good fit for our Healthcare and Pharmacy team you’re a multi-tasker who enjoys working in a fast-paced environment.
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You are also a positive, friendly person, who enjoys working within a team.
Main duties will include:
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Providing exceptional customer service and at times be required to support the Dispensing team in taking in and handing our prescriptions as well as dealing with customer queries
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Provide health & general advice to our customers in person or over the phone.
- Maintaining store presentation standards
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Cleaning and Replenishing shelves
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Date checking stock
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Attending training sessions
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Support the retail floor, when necessary, especially during in-store events and busy periods.
Successful completion of an HCA (Healthcare Assistants) certificate will be desirable
The ideal candidates will have 1-year experience in a customer facing role in luxury retail, pharmacy or similar environment, with a background in healthcare.
