About Us
Cosy is a leading international supplier and developer of educational resources for schools and nurseries. We’re not your average company—we’re proudly unique. Our innovative and sustainable product range helps children learn through play, while our low-carbon supply chain supports the planet. We source natural and upcycled materials and deliver thousands of high-quality, value-for-money products to tens of thousands of customers every year.
We’re also proud to be double King’s Award winners, recognised for both Sustainability and International Trade - a testament to our commitment to responsible business and global impact.
Cosy gives back too. We donate 10% of our profits annually to the Cosy Foundation, supporting charities and projects that impact thousands of children’s lives each year.
Founded in 2011, Cosy has rapidly evolved into a leading global brand. We’re in a period of significant growth, and we’ve built a dynamic, passionate team. We are working hard to make Cosy one of the very best places to work in the UK.
The Opportunity
This is an exciting opportunity for someone with ecommerce or digital marketing experience who wants to take ownership, make an impact and help shape the future of a fast-growing online business.
We're looking for someone who can hit the ground running. Someone who enjoys identifying opportunities, solving problems and improving performance rather than simply completing tasks.
You'll work closely with our Ecommerce Manager and wider Marketing team to deliver an exceptional online customer experience across multiple websites and digital channels.
This is a varied, hands-on role that combines ecommerce trading, website management, merchandising, SEO, analytics and digital marketing. No two days are the same.
If you're naturally curious, commercially minded and passionate about ecommerce, we'd love to hear from you.
What You’ll Be Getting Up To
Digital Marketing
· Own the day-to-day relationship with our external PPC agency, ensuring campaigns are delivering KPIs.
· Review campaign performance, budgets, search terms and recommendations, challenging where appropriate and identifying opportunities for improvement.
· Brief the agency on new product launches, promotions and seasonal campaigns.
· Work collaboratively with the wider marketing team to ensure paid campaigns align with business priorities.
· Monitor campaign performance using Google Ads, GA4 and reporting dashboards.
· Support the planning and delivery of wider digital marketing campaigns across multiple channels.
Ecommerce Trading & Website Management
· Manage product information, pricing, imagery and merchandising across our ecommerce websites.
· Create, optimise and maintain product listings using CMS platforms, PIM systems and Excel imports.
· Build and maintain landing pages, category pages and promotional content.
· Manage onsite navigation, search functionality, product placement and customer journeys.
· Create and optimise upsell, cross-sell and bundle opportunities to increase average order value.
· Regularly review website performance and identify opportunities to improve conversion and customer experience.
· Ensure website content remains accurate, engaging and commercially effective.
SEO & Content
· Own on-page SEO across multiple websites.
· Conduct keyword research and implement SEO improvements.
· Write and optimise compelling product, category and landing page content.
· Manage metadata, internal linking and content optimisation.
· Support wider content initiatives that drive organic traffic and improve search visibility.
Analytics & Performance
· Monitor website performance using Google Analytics 4 and other reporting tools.
· Analyse customer behaviour and identify opportunities for growth.
· Produce regular performance reports with actionable insights.
· Track key ecommerce metrics including conversion, revenue, average order value and customer engagement.
· Monitor competitor activity and market trends, making recommendations for improvement.
Continuous Improvement
· Proactively identify opportunities to improve website performance, processes and customer experience.
· Support new ecommerce initiatives, system developments and digital projects.
· Test, review and implement enhancements that contribute to business growth.
· Champion ecommerce best practice across the business.
Is This You?
We're looking for someone who's already had some experience working in ecommerce or digital marketing and is ready to take the next step.
You'll be someone who enjoys improving websites, spotting opportunities and taking ownership of your work. You're naturally curious, love solving problems and don't wait to be asked if you see something that could be better.
This role would suit someone who's confident working independently but equally enjoys collaborating with others to get things done.
What we're looking for
· At least 1 year's experience in an ecommerce or digital marketing role (ideally 3+ years).
· Experience managing or working closely with Google Ads/PPC campaigns.
· Confident interpreting PPC performance and managing relationships with external agencies or partners.
· Experience managing website content through a CMS.
· Good understanding of ecommerce, online trading and customer journeys.
· Knowledge of SEO best practice.
· Comfortable using Google Analytics (GA4) and reporting tools.
· Strong Excel skills.
· Excellent attention to detail.
· Commercially minded with a proactive approach to improving performance.
· Able to manage multiple priorities and work independently.
Bonus Points (But Don’t Worry If Not)
· Experience managing multi-market or multi-account Google Ads campaigns.
· Experience with Performance Max, Shopping, Search and Demand Gen campaigns.
· Experience using Google Merchant Centre.
· Experience with feed optimisation and product data management.
· Experience with conversion tracking, GTM or GA4 event setup.
· Experience with Magento, Shopify or another ecommerce platform.
· Experience with PIM systems.
· Basic HTML/CSS knowledge.
· Experience with merchandising, CRO or personalisation tools.
· Experience using AI tools to improve productivity.
The Good Stuff
We believe happy people do brilliant work. Here’s how we look after the team:
- Your birthday off. Paid. Obviously.
- Paid volunteering days - give back to causes that matter to you
- Training and development built around where you want to go
- Free on-site parking with EV charging
- Employee Assistance Programme - support when you need it
- Regular social events - we know how to have fun!
- Furry friends: Well behaved fur friends that go woof may accompany you in our Cosy office.
- Buy up to an extra week’s annual leave if you want more sun. Plus, loyalty bonus - after 2 years you earn an extra day per year, up to 30 days total
Pay: £28,000.00-£32,000.00 per year
Benefits:
- Company events
- Free parking
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
