*THIS IS NOT A JOB VACANCY OR YOUR APPLICATION TO EXETER COLLEGE APPRENTICESHIPS* By applying here and attaching your CV/cover letter you are registering your interest in the Hospitality Accommodation team member apprenticeship course with Exeter College. From this you are put in a talent pool, sent marketing materials and your CV can be passed onto employers looking for apprentices. Please ensure that you have attached a CV to your application or you will not be considered for any position. Your CV should include why you are interested in becoming in applying to this.
Hospitality Accommodation Team Member is a multi-skilled occupation, working across front of house roles in dining and bar services, reception and housekeeping.
Hospitality Accommodation Team member is a multi-skilled occupation, working across from of house roles in dining and bar services, reception and housekeeping.
Hospitality team members are responsible for the smooth operation of the business, working or sharing information cross-departmentally in order to deliver all the services that make up the guest experience.
Job role requirements:
Apprentices will need to be working towards and achieve the following job role requirements before their end point assessment:
- Work across departments covering front of house guest services, dining and bar services, and housekeeping
- Compliance with all relevant regulations and standards including health and safety, hygiene standards, food safety, sale of alcohol, sale of goods and services, GDPR, and other relevant legislation
- Clean and maintain guest accommodation, working areas, public areas and other guest areas using cleaning products and equipment safely and appropriately and following the correct processes
- Provide high quality guest services in line with guest expectations and business standards
- Assemble and serve beverages and food that meet guest expectations and business standards
- Support the achievement of key metrics within the business for sales and operational efficiency and contribute ideas and suggestions to continually improve business efficiency
Hours: 40.00 per week
About the employer:
Requirements and Prospects:
- Good team player
- Adaptable
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Polite
Passionate about hospitality
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- Passionate
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Enthusiastic
Willing to learn
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Potential progression to Hospitality Supervisor in the future.
Training Provided:
You will undertake the Level 2 Hospitality Accommodation team member apprenticeship with Exeter College. College attendance will most likely be once a fortnight and a skills officer will visit workplace every 6-8 weeks.
Topics covered:
Guest safety, privacy and security
Handling issues
Food and beverage service
Food safety
Housekeeping
Stock management
Health and safety
Key performance indicators (KPIs)
Performance and personal development
Sustainability
Shift handover
Equity, diversity and inclusion (EDI)
Additional Information:
