Manage the front desk by receiving incoming calls, making calls, greeting and attending to customers.
Inform guests about the availability of tables and direct them to the tables, maximise bookings. Keep records of guests who visit the restaurant. Assist customers with answers to queries, and offer solutions to issues within your capacity.
Shift Patterns
This role is a weekday and every weekend and operates on a rotating shift pattern with the existing receptionist. One weekend you will work the morning shift while the other receptionist works the evening shift. The following weekend, the shifts will swap, ensuring a fair balance of mornings and evenings for both receptionists.
Pay: £10.85-£12.71 per hour
Benefits:
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative experience: 1 year (preferred)
- Customer service: 2 years (preferred)
Language:
Work Location: In person