- Senior Residential Support Worker - Up to £16 per hour
- Area - Walsall
Up to £16 per hour + sleep-in payments + overtime enhancements
Pay & Rewards That Recognise You:
- Competitive hourly rate: Up to £16 per hour (based on experience & competency)
- £62.55 per sleep-in (minimum 1 per week)
- + £2.50 per hour overtime enhancement (after qualifying hours)
- Annual Superstar Awards
- Refer-a-friend bonus scheme
Make a Real Difference – Every Single Day
Are you passionate about supporting children and young people to reach their full potential?
Do you want to work somewhere where your energy, compassion and ideas are truly valued?
At Progress, we’re not just offering a job, the role of Residential Support Worker offers a rewarding career where you can change yourselves and our people lives.
Proud to Be Rated “Good” by Ofsted
We’re proud of our warm, lively and supportive environment where children thrive and staff feel valued. Here’s what Ofsted have to say about us -
“Staff have a passion for creating fun and enjoyable experiences for children.”
“Staff understand children’s individual needs and provide good-quality care.”
Industry-Leading Benefits Package
We invest in you so you can give your best, therefore we provide our people with:
- Fully funded DBS & renewals
- Health cashback plan (GP, physio, scans, counselling & more)
- Death in service cover (2x salary)
- Contributory pension
- Blue Light Card – providing you with high street discounts
- Additional annual leave + buy more days scheme
- Emergency leave days scheme
- Structured training & career development pathways
- Annual reviews to support progression & pay growth
- Access to confidential counselling support
- Utilities comparison service for everyday savings
About the Role
As a Residential Support Worker, you’ll be part of a dedicated team in our 9-bed children’s residential home in Walsall, supporting young people aged from 4 - 17 with:
- Complex Learning disabilities and associated behavioural challenges
- Sensory and physical needs
- Acquired Brain Injury, severe and complex care needs
Many of our young people have experienced trauma or neglect, so your role as Residential Support Worker is vital in helping them feel safe, valued and supported.
Your day could include:
- Supporting daily routines and independence skills
- Taking young people to school, appointments and community activities
- Creating fun, engaging experiences
- Building trusted, positive relationships
- Supporting behaviour positively and safely
Flexible Working Patterns
We offer both Day and Night roles:
Days:
- Early, late and long day shifts
- Sleep-ins included
- Some split shifts
What We’re Looking For
We’re looking for people who genuinely care and want to make a difference.
Requirements:
- 2 - 5 years exp in Childrens Residential Setting
- Level 3 in Children & Young People (or equivalent)
- Experience with learning disabilities / complex needs / Trauma
- Strong safeguarding knowledge / Risk
- Practice Leadership on Shift - on the spot coaching, mentoring and support
- Ability to Shift Lead - Role model positive practice
- Compliance and Quality knowledge and oversight
You’ll also be:
- Compassionate, patient and resilient
- A strong communicator with good written skills
- Confident in managing challenging situations
- A team player who can also use their own initiative
- Someone who brings energy, ideas and positivity
Driving licence preferred (but not essential)
Why Join Progress?
With over 25 years of experience, Progress is a trusted and growing provider of Residential, Supported Living and Fostering services across the Midlands.
We’re known for:
- Supporting our staff to grow and progress their careers
- Creating a positive, inclusive working culture
- Giving you the chance to gain experience across different services
This isn’t just a role, it’s a career with real purpose and progression.
Ready to Apply?
Join a team where you truly matter and where your work changes lives.
Apply now and start your Residential Support Worker journey with Progress
Job Types: Full-time, Permanent
Pay: Up to £16.00 per hour
Benefits:
- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
Application question(s):
- Do you hold NVQ L4 in Childrens Residential care?
- Are you looking for sponsorship?
Experience:
- Childrens residential care: 1 year (preferred)
- Learning Disabilities: 1 year (preferred)
- Complex Care: 1 year (preferred)
- Shift Leader or Senior Support Work: 1 year (preferred)
Licence/Certification:
- Do you hold a full UK Driving licence? (preferred)
Work Location: In person
