Job Overview - (Support Role)
Director Support
- Diary management
- Meeting scheduling
- Email and correspondence
- Preparing meeting agendas
- Taking meeting notes where required
- Coordinating internal communications
Project Support
- Assist the Project Manager with project administration
- Update project plans and trackers
- Monitor actions and deadlines
- Arrange project meetings
- Prepare project documentation
- Coordinate resource availability
- Support reporting
Customer Support
- Monitor shared support mailbox
- Triage incoming support requests
- Log and prioritise tickets
- Liaise with developers regarding support work
- Keep customers updated
- Escalate urgent issues
Administration
- Maintain company documentation
- File management
- Supplier liaison
- Customer correspondence
- Maintain CRM records
- General office administration
Operations
- Help improve internal processes
- Coordinate company meetings
- Assist with onboarding
- Support marketing or sales administration when required
- Provide general business support across departments
Pay: £26,000.00-£34,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Application question(s):
- Must be organised and self-driven
Experience:
- Supportive administrative: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Royston (Hertfordshire, East of England Region)
