We are #OneTeamOneOUH
Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you!
Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
To be a member of the Day Treatment unit (DTU) and provide a comprehensive administrative support to the DTU nurses and service based at the Churchill Hospital and is efficiently managing the processes underpinning: management of our databases (EPR, ARIA) chemotherapy delivery across day services, helping with patient query’s and booking transport.
Be able to have sensitive and compassionate manner with patients and relatives who are in relative states of emotional distress in view of delicate nature of the disease.
To participate in cover arrangements of any member of the team, for training, annual leave or sick leave, as required and potentially on another site.
To have a clear understanding of our policies and procedures and to participate in the implementation of unit polices and service development.
Ensure all trust systems are up to date with patients’ details as required while complying with the Data Protection Act.
Maintain key links and good working relationships with all staff across oncology and haematology. Attend mandatory training course as identified through supervision and individual performance review.
Support training all new members of staff and participate
Accept responsibility for own actions.
Any other duties deemed appropriate by the Team Leader, DTU Sisters or Lead Chemotherapy nurse.
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.
We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.
These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel .
In 2023 NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles
Oxford University Hospital s promotes a safe, respectful hiring environment.
If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.
Chemotherapy Delivery
1. Use electronic software packages (eg ARIA) to co-ordinate the prescribing of chemotherapy by Doctors, its screening by pharmacists and receipt of prescriptions by the relevant pharmacy departments and being responsible for updating all relevant documentation.
2. Be proactive in liaising with doctors and pharmacists to ensure that all chemotherapy is prescribed and screened, ideally 48 hours in advance.
3. Work with pharmacy and DTU staff to minimise wastage.
4. Liaise daily with nursing staff, providing a status report detailing the stage at which patients’ chemotherapy prescriptions have reached in the process.
5. Support Pharmacy with database input and with any audits that need to be undertaken.
6. Liaise with Cardiology to ensure all Echo referrals are actioned, and that all relevant data bases are maintained.
7. Prepare patient satisfaction surveys and input result data onto spreadsheets.
Administrative support- Other Electronic Database:
1 . Use EPR to capture all patient activity within DTU this includes being able to complete waiting lists, admissions/discharges, ward attenders and appointments.
2. Have thorough knowledge of 18 weeks Referral to Treatment in relation to patients and how this applies to patients being referred to Oncology/Haematology.
3. Answer the telephone and take messages from patients, relatives, doctors, allied health care professionals etc and deal with any queries as appropriate.
