Why join us?
Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job Description: Inventory Coordinator
Purpose
The role is responsible for ensuring inventory accuracy, inbound quality, and warehouse compliance, while acting as a key link between suppliers, Supplier Development Management (SDM), Quality, and internal Supply Chain teams. The post holder will actively manage supplier-related issues, support supplier continuous improvement actions, and help maintain strong stock governance across Naught One sites and third-party suppliers.
Responsibilities / Key Deliverables
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Set up and maintain cycle count routines across all sites, including suppliers, to improve inventory accuracy and stock governance.
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Lead stock investigations and ensure they are fully documented, clearly categorized by cause, and tracked through to resolution.
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Identify recurring stock accuracy issues and drive corrective actions to prevent repeat discrepancies.
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Perform inbound delivery quality checks for selected goods arriving at site.
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Support the non-conformance process from identification through to closure, coordinating investigations, root cause analysis, and corrective actions with suppliers and internal teams.
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Actively work with suppliers to investigate, resolve, and prevent repeat issues relating to quality, delivery accuracy, labelling, and packaging.
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Carry out weekly audits to ensure deliveries comply with agreed supplier standards, documentation requirements, and labelling guidelines.
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Own supplier-facing issue resolution activities in collaboration with SDM and Quality, ensuring root cause analysis and corrective actions are completed.
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Provide accurate, structured feedback to SDM on supplier performance trends, recurring issues, and improvement opportunities.
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Support and deliver supplier continuous improvement initiatives, including process improvements, compliance, and cost efficiency.
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Act as a liaison between Warehouse and Supply Chain, ensuring information flows quickly and issues are resolved proactively.
Core Competencies
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Strong knowledge of inventory control, cycle counting, and stock discrepancy investigation
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Proactive and confident in setting up cycle count routines, inventory controls, and supporting processes with minimal supervision
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Ability to perform structured root cause analysis and drive corrective actions
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Confident working with suppliers to resolve quality, delivery, and compliance issues
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Continuous improvement mindset with experience supporting SDM-led initiatives
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Strong cross-functional collaboration across Warehouse, Supply Chain, and Planning
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High attention to detail with a focus on system accuracy and data integrity
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Solid understanding of inbound quality checks, non-conformance, and compliance standards
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Clear communicator able to influence, document issues, and support training
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Well organized with strong ownership, prioritization, and follow-through
Dimensions of Role
Reporting to the Procurement Manager and based at the Naught One factory in Birstall, the role holder will be expected to work 8am–4pm, Monday to Friday.
Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].
