Overview
We are looking for a hands-on Stock & Operations Assistant to support our beauty business from our Central London office and stockroom.
This role is ideal for someone who enjoys practical, fast-paced work and is organised and detail-oriented. Day-to-day responsibilities include preparing and packing online customer orders, managing stock deliveries, organising inventory, and supporting smooth warehouse and operational processes.
The role also includes occasional customer service support and assisting with larger wholesale shipment preparations.
Responsibilities
- Pick, pack, and dispatch daily e-commerce customer orders accurately and efficiently
- Receive, unpack, organise, and store incoming stock deliveries
- Maintain accurate inventory records using Linnworks
- Conduct regular stock checks and report low inventory levels
- Prepare larger wholesale shipments when required
- Assist with stock movement, lifting, and organising medium-weight boxes and deliveries
- Maintain a clean, organised, and efficient stockroom and workspace
- Respond to customer enquiries and help resolve order-related issues
- Support day-to-day operational and administrative tasks across the business
What We’re Looking For
- Organised and detail-oriented with good time management skills
- Comfortable with hands-on and physical work, including lifting and moving boxes
- Reliable, proactive, and able to work independently
- Good communication and problem-solving skills
- Basic computer confidence and ability to learn operational systems such as Linnworks and Excel/ LibreOffice Calc
- Interest in beauty, fashion, or e-commerce is a plus
Additional Information
- Based in a London office and stockroom (W14)
- Includes physical stock handling and warehouse-related tasks
- Full training provided on internal systems and processes
- Discretionary bonus
This is currently a part-time role for 2 days per week, with the possibility of additional days or hours during busier periods or when operational needs require. Candidates must be available to work all Mondays.
Pay: £13.50 per hour
Benefits:
- Canteen
- Casual dress
- Company pension
- Employee discount
Work Location: In person
