The Opportunity
Signal Telecom has been helping businesses transform the way they communicate for more than 30 years. As one of the UK’s leading independent telecoms providers, we deliver trusted communication and connectivity solutions backed by exceptional service and long-term customer relationships.
As we continue to grow, we’re looking for an ambitious Business Development Manager to help drive the next phase of our success.
This is a true 360 sales role where you’ll be responsible for generating new business, developing existing customers and managing opportunities from first conversation through to close. You’ll have the freedom to build your own pipeline while benefiting from qualified appointments, marketing support and an established customer base.
If you enjoy building relationships, solving customer problems and winning new business, we’d love to hear from you.
The Role
Reporting into the Head of Customer Experience and Growth, you’ll take ownership of your own accounts and be responsible for delivering profitable growth through both new customer acquisition and account development.
You’ll work with organisations of all sizes across a broad range of industries, helping customers improve the way they communicate through solutions including:
- Business Telephone Systems
- Cloud Communications
- Business Mobiles
- Connectivity & Broadband
- Vehicle Tracking
- Managed Telecom Solutions
You’ll manage the entire sales process, from prospecting through to proposal, negotiation and close.
Key Responsibilities
Generate new business through networking, referrals, LinkedIn, outbound prospecting and self-generated activity.
Develop existing customers to maximise account value and identify cross sell opportunities.
Manage the complete sales cycle from initial contact through to implementation.
Build and maintain a healthy sales pipeline with accurate forecasting.
Conduct face to face and virtual customer meetings and presentations.
Understand customer challenges and recommend tailored commercial solutions.
Build trusted relationships with business owners and senior decision makers.
Work closely with internal teams to ensure a smooth customer experience.
Represent Signal Telecom at networking events and exhibitions where appropriate.
What Success Looks Like
Consistently achieving and exceeding sales targets.
Building a strong pipeline of qualified opportunities.
Growing existing customer spend through proactive account management.
Winning new customers across the region.
Developing long-term customer relationships that generate repeat business and referrals.
About You
You’ll be a driven sales professional who enjoys winning new business but also understands the value of developing long-term customer relationships.
You’ll be comfortable managing your own diary, creating opportunities and taking ownership of your results.
You’ll ideally have
- Previous B2B sales experience.
- Experience generating your own appointments.
- A consultative approach to selling.
- Excellent communication and relationship building skills.
- Strong commercial awareness.
- Confidence presenting solutions to business decision makers.
- A proactive, organised and self-motivated approach.
- Experience within telecoms, technology or managed services would be advantageous but isn’t essential.
Why Join Signal Telecom?
We’ve spent more than 30 years building a reputation for exceptional customer service and long-term partnerships. We’re ambitious, growing and still proudly family owned, giving you the stability of an established business alongside the opportunity to make a real impact.
You’ll benefit from:
- Competitive basic salary
- Uncapped commission scheme
- Company car or car allowance
- Pension
- Laptop and mobile phone
- Ongoing training and development
- Birthday off
- Monday to Friday working hours
- Supportive, collaborative team
Pay: £40,000.00-£70,000.00 per year
Ability to commute/relocate:
- Middlesbrough TS9 5PT: reliably commute or plan to relocate before starting work (required)
Experience:
- B2B sales: 1 year (preferred)
- Account management: 1 year (preferred)
- Telecommunication: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
