Job Overview
We are seeking a professional and organised Medical Administrator/Receptionist to join our healthcare team. This role involves providing exceptional administrative support within a busy medical practice, ensuring smooth daily operations. The successful candidate will be responsible for managing patient interactions, scheduling appointments, and maintaining accurate records. Prior office and administrative experience are highly valued, along with a friendly demeanour and excellent organisational skills. This position offers an opportunity to contribute to high-quality patient care in a supportive environment.
Responsibilities
- Greeting patients warmly and professionally upon arrival
- Managing appointment scheduling and cancellations efficiently
- Answering phone calls and responding to patient enquiries promptly
- Maintaining accurate and up-to-date patient records in accordance with data protection regulations
- Handling administrative tasks such as filing, data entry, and correspondence
- Processing payments and issuing receipts as required
- Coordinating with medical staff to ensure smooth clinic operations
- Managing incoming mail and correspondence, including emails and faxes
- Assisting with the organisation of medical supplies and office materials
Qualifications
- Proven office experience, preferably within a healthcare setting
- Strong administrative skills with attention to detail
- Excellent communication skills, both written and verbal
- Proficient in using office software such as MS Office (Word, Excel, Outlook)
- Organised, reliable, and able to multitask effectively in a fast-paced environment
- Friendly demeanour with a professional attitude towards patients and colleagues
- Ability to maintain confidentiality and handle sensitive information discreetly
This role is ideal for individuals seeking a rewarding position within the healthcare sector, offering the chance to develop their administrative expertise while making a positive impact on patient experience.
Pay: £12.50-£16.50 per hour
Work Location: In person
