We are seeking to appoint a Deputy Director Business Services
Closing Date for applications is: Monday 31st August 2026
Interviews to be held: 18th September 2026
Aims of Job/Job Purpose
To oversee the delivery and development of a range of employer and community responsive provision with a focus on apprenticeship quality and compliance. To ensure the curriculum meets local, regional and national skills needs and ensure provision is of high quality to support residents enter and progress within work.
Key Accountabilities and Responsibilities
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Support the Executive Director and take a leading role within the Business Services team and contribute to the development, management and delivery of Apprenticeships.
- Support the Executive Director in maximising opportunities around funding.
- Ensure effective quality assurance and improvement arrangements and constantly seek to identify and adopt best practice approaches.
- Work in collaboration with curriculum and to ensure provision is in line with local, regional and national skills needs.
- Directly line-manage the Assistant Directors and Heads of School within the division and support the development of the team in all aspects of these areas.
- Supporting the Assistant Director, ensuring that the teams deliver excellent, consistent services in line with the College’s strategic vision.
- Represent the College at various external groups with a wide variety of stakeholders
- Help and support the development of new systems and technology to enhance the service delivery
- Ensure that analysis of learner and employer feedback is undertaken to identify levels of satisfaction and impact
- Support the continued achievement and maintenance of appropriate quality standards and accreditation
- Assist with staff development across the college
- Be responsible for the development and implementation of data quality assurance procedures and checks
- Develop and monitor appropriate service standards and ensure compliance with both legal requirements and the demands of best practice across areas of responsibility
- Deputise for the Executive Director when necessary
- Flexible approach to work and willingness to work occasional evenings and weekends
- Undertaking any duties commensurate with the post
A Job Description for this position has been attached, please refer to it for more detailed information on the role and key specifications.
We are one of the largest further education providers in the UK, with eight campuses across the city. We are committed to ensuring students have the relevant skills, qualifications and experience for their future, whether that is to seek employment or continue their education.
Our vision is to be recognised as an outstanding educational and economical resource by, providing outstanding education, training that is primarily vocational in response to the needs of the learners, employers and other key stakeholders.
At South and City College Birmingham, equality, diversity and inclusion are integral to who we are and what we do. We are firmly committed to promoting and imbedding the key principles for all within our institution, from our learners to our staff, governors, employers, visitors and contractors.
For further details about the role and how to apply:
To apply, please click onto the "Apply Online" button below.
If you have any queries not specified in the Job Description, please contact the People Services team by email to
[email protected]
The college is committed to safeguarding and promoting the welfare of children and young adults and expect all staff to share this commitment.
The successful applicant will be subject to all necessary pre-employment checks. including, enhanced DBS; Prohibition check; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.
All applicants will be required to provide a minimum of two suitable references covering a 5-year period.
An online search will also be carried out as part of our due diligence on all shortlisted candidates.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected' so they do not need to be disclosed to employers, and if they are employers cannot take them into account.
Further information about filtering offences can be found in the DBS filtering guide.
Safeguarding is our top priority. We encourage all applicants to review our Safeguarding and Child Protection Policy, which outlines our commitment to the safety and wellbeing of learners.
This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak fluent and spoken English is an essential requirement for this role.