Castium Ltd is seeking a highly organised and detail-oriented Quality Officer to support and maintain our Quality Management System (QMS) and ensure compliance with ISO standards across the business.
This is an excellent opportunity for someone with strong administrative and organisational skills who enjoys improving processes, maintaining accurate documentation, and supporting continuous improvement within a growing company.
Key Responsibilities
- Maintain and organise documentation within the company's Quality Management System (QMS).
- Support the ongoing maintenance of ISO 9001 and assist with other management systems, including ISO 45001 (Health & Safety) and ISO 14001 (Environmental).
- Manage document control, including the review, amendment, filing, archiving, and retrieval of quality documentation and records.
- Assist in the planning, preparation, and coordination of internal and external audits.
- Record, maintain, and analyse quality data, performance metrics, and compliance records.
- Produce reports, monitor non-conformances, customer feedback, corrective actions, and opportunities for continual improvement.
- Work closely with the Business Director and colleagues across the organisation to maintain compliance and improve business processes.
- Help ensure the company continues to meet both internal quality standards and external regulatory requirements.
Essential Skills & Experience
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines.
- Strong attention to detail and a commitment to maintaining accurate records.
- Proficient in the use of Apple Mac computers
- Experience using CRM or other business management systems is desirable.
- Working knowledge of quality management systems and ISO standards,particularly ISO 9001. Knowledge of ISO 45001 and ISO 14001 would be advantageous.
- Excellent written and verbal communication skills.
- Ability to work independently while collaborating effectively with colleaguesacross the business.
Desirable
- Previous experience in a quality, compliance, office management, or administration role.
- Experience supporting internal or external audits.
- Experience developing or improving internal procedures and document controlsystems.
- Comfortable handling confidential information with discretion.
- Ability to adapt to changing priorities while remaining calm, organised, and professional.
- A recognised quality qualification, such as an IQA Certificate in Quality Management, CQI (Chartered Quality Institute) qualification, or ISO 9001 Internal Auditor qualification.
- Membership of the Chartered Quality Institute (CQI) or working towards a relevant quality qualification would be advantageous.
What We Offer
- Competitive salary (dependent on experience).
- Full-time, permanent position.
- Opportunities for professional development and training.
- Supportive and collaborative working environment.
- The opportunity to play a key role in maintaining and improving the company's quality and compliance systems.
If you have excellent organisational skills, enjoy working with processes and documentation, and want to contribute to the success of a growing business, we'd love to hear from you.
Pay: £30,000.00-£40,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Work Location: In person
