Job Summary:
We are seeking an E-Commerce Operations Manager to oversee daily e-commerce operations, optimize online sales processes, and ensure a seamless customer experience. This role is ideal for a results-driven professional with strong operational, analytical, and leadership skills.
What you'll do:
- Manage daily e-commerce operations and online store performance.
- Oversee order fulfillment, inventory coordination, and customer experience.
- Monitor website performance and optimize operational processes.
- Analyze sales data and prepare operational reports.
- Collaborate with marketing, logistics, and customer service teams.
- Improve operational efficiency and conversion performance.
- Ensure smooth execution of online sales initiatives.
Requirements:
- Experience in e-commerce, digital commerce, online retail, or operations management.
- Strong leadership, analytical, and communication skills.
- Knowledge of e-commerce platforms, ERP/CRM systems, and digital operations.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience with data analysis and process improvement is an advantage.
Why work with us:
- Competitive salary and benefits.
- Career growth and advancement opportunities.
- Supportive and collaborative work environment.
- Ongoing learning and professional development.
Pay: £4,800.00-£6,300.00 per month
Benefits:
- Casual dress
- Company events
- Company pension
Work Location: In person
