The Ideal applicant
Would you like to be part of our exciting new opening at the University of Surrey?
We`re looking for fun, enthusiastic, passionate people to help lead our kitchen team involved in the brand new JD Wetherspoon on campus - Sir Ronald Wates.
Can you support, lead and motivate the team to meet sales, profit and compliance targets. To prepare, cook and serve food, while ensuring the smooth, efficient running of the kitchen. To run shifts and, working unsupervised, to achieve the following on a day-to-day basis:
- excellent customer service
- preparing and serving food to the correct specification
- maintaining a clean, safe and legal workplace
Can you also:
- Demonstrate leadership qualities.
- Have the ability to manage time and prioritise tasks, to ensure that each shift runs smoothly and efficiently.
- Know how and when to delegate tasks and how to feed back positively to the person completing the task (identifying any areas for improvement, if necessary).
- Demonstrate passion and enthusiasm in your role and show commitment to your colleagues and your pub.
- Have a friendly nature and good communications skills.
- Be honest, trustworthy and respectful.
- Remain calm when working in a fast-paced environment.
- Adhere to Wetherspoon’s appearance standards.
- Receive regular feedback from the management team and achieve any actions agreed on.
About the role:
To oversee and guide the kitchen operation, leading by example, demonstrating how to complete tasks, motivating and coaching associates and team leaders to:
- work as a team to achieve the company mission statement:‘To have by far the best CQSMA standards in the pub world, to be the best company to work for and, by doing these things, to be the most profitable.’
- deliver consistently high standards of cleanliness, quality, service, maintenance and atmosphere (CQSMA), proactively managing results which fall below expectations.
- ensure that the kitchen opening and closing procedures are adhered to.
- adopt a stand back and look (SBAL) approach to ensure that all areas are correctly presented throughout the day.
- prepare, cook, and present all food to company standards.
- achieve food delivery time targets at all times.
- be aware of, and knowledgeable about, all promotions, events and new products in your pub, sharing your knowledge with the team to ensure that it has the latest information.
- take pride in maintaining the highest standards of cleanliness by adopting our clean-as-you-go philosophy for all areas.
- respond to any customer feedback in a positive and helpful manner, seeking support, if required – reviewing all customer feedback with the management team and identifying/actioning any training needs.
We offer:
- 36 hour working week
- Full training and development opportunities
- Generous holiday allowance
If you feel you are a good fit, and would like to be involved in an exciting new venture, we look forward to hearing from you.
Job Type: Full-time
Pay: £13.48-£13.93 per hour
Ability to commute/relocate:
- University of Surrey, Surrey: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Kitchen leadership: 1 year (preferred)
Work Location: In person
