Job description
A mixture of sales & procurement administration combined with customer services responsibilities within a fast paced sales team at a Canterbury based IT Reseller. Previous experience not essential but some administrational experience/ ability to demonstrate organisational skills preferred.
Purpose of Job
Primarily provide resource & cover to the Sales Director, Senior Sales Consultants & Purchasing to aid the necessity for growth in the overall performance of the company.
Responsibilities
To cover staff whenever they are absent from work and are unable to manage their own enquiries. This includes but is not limited to:
- Managing inboxes to ensure inbound emails are addressed in a timely manner
- Following any handovers that are provided by the absent colleague and, prior to their return, sending back the handover with an update on each point.
- Keeping inbox organised to ensure relevant account manager can easily and efficiently keep themselves updated upon their return to work
- Being the main recognised point of contact for enquiries for the absent colleague be that on email or telephone
- Processing orders
- Managing back orders
- Producing formal quotes
Other responsibilities include:
- To answer inbound enquires
- To manage internal stock adjustments
- To manage webshop enquiries (registrations and orders)
- Obtain market intelligence when requested
- Call/Email suppliers for pricing when requested, and use negotiation to get the best possible deal but only when we have the orders to place
Job Type: Full-time
Pay: £23,000.00-£26,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
Work Location: In person
