We’re looking for a friendly, organised, and customer-focused Hospitality Assistant to join our Facilities team.
This is a great opportunity to play a key role in delivering a professional and welcoming experience for staff and visitors, ensuring our meeting rooms and hospitality services run smoothly day to day.
About the Role
As a Hospitality Assistant, you’ll provide high-quality hospitality support across the office, ensuring meeting rooms are prepared, refreshments are delivered, and facilities are maintained to an excellent standard.
You’ll act as a key point of contact for hospitality needs, working closely with colleagues across the business while also supporting the wider Facilities and Reception teams when required.
Your Responsibilities Will Include:
- Preparing and managing meeting rooms to ensure they are set up and maintained throughout the day.
- Managing room bookings via Outlook and coordinating meeting requirements.
- Providing refreshments, including hot and cold drinks and catering support.
- Maintaining high standards of cleanliness across meeting rooms, kitchens, and shared areas.
- Ordering lunches and managing hospitality supplies and stock levels.
- Monitoring and reporting maintenance, IT, and AV issues.
- Supporting internal teams with administrative or coordination tasks where required.
- Assisting with events and marketing activities when needed.
- Acting as a visible and proactive presence to ensure excellent service standards.
- Providing occasional reception and switchboard cover (training provided).
What We’re Looking For
- Previous experience in hospitality, catering, or a customer-facing role.
- Strong organisational skills and attention to detail.
- A proactive approach, with the ability to work independently and take initiative.
- Friendly and professional communication skills.
- A team player who is adaptable and willing to support others.
- Good standard of general education, including English and Maths.
What We Offer
- Competitive salary and benefits package.
- Generous holiday allowance plus bank holidays.
- Pension scheme and life assurance.
- Access to flexible benefits.
- A supportive and collaborative working environment.
- Opportunities to develop within a professional services setting.
If you enjoy delivering excellent service and take pride in creating a welcoming and well-organised environment, we’d love to hear from you.
