Overview
We are seeking a dedicated Cleaner for Public Conveniences to maintain cleanliness and hygiene standards in public facilities. This role involves ensuring that restrooms and surrounding areas are kept hygienic, safe, and welcoming for all users. The ideal candidate will be organised, reliable, and committed to providing a high standard of cleanliness in a busy environment. Previous experience in commercial cleaning or caretaking work is preferred but not essential, as training will be provided.
The public conveniences consist of:
Ladies’ toilet
3no. general access toilets
2no. general access sinks
1no. disabled access toilet with sink
1no. baby change
Gentlemen’s toilet
3no. urinals
1no. general access toilet
2no. general access sinks
1no. disabled access toilet with sink
1no. baby change
Routine Cleaning
Unless otherwise agreed, public toilets shall be cleaned daily, including weekends and public holidays, during periods when the facilities are open to the public. Toilets are to be locked after cleaning (between 6pm and 7pm). Two roles are being offered to ensure that each employee has adequate breaks in their work.
Cleaning Tasks
Each routine clean shall include, as a minimum:
· Sweep and wet clean all floors using appropriate disinfectant
· Clean and disinfect all WC pans, urinals, cisterns and seats (including undersides)
· Clean and disinfect sinks, taps, soap dispensers and hand dryers
· Clean mirrors, ledges and splashbacks
· Remove graffiti, marks and splashes from walls and doors where practicable
· Clean baby changing units and disinfect contact surfaces
· Clean internal doors, handles, locks and partitions
· Empty general waste bins and dispose of waste appropriately
· Refill consumables (toilet paper, soap). Consumables are provided by Aylsham Town Council.
Accessible Toilets
· Give particular attention to grab rails, alarm cords, door handles and support fixtures
· Ensure emergency alarm cords are free-hanging and unobstructed
External Areas
· Sweep entrances and remove litter
· Clean external door handles and push plates
· Report fly-tipping or hazardous waste immediately
Deep Cleaning
A full deep clean shall be carried out at least monthly, or more frequently if required, and shall include descaling of sanitary fittings, machine scrubbing of floors, and thorough cleaning of walls, ceilings, vents and fittings. This task will be shared between each employee.
Aylsham Town Council may make additional requests for cleaning as a result of damage or vandalism, which will be paid for in overtime.
Inspections and Reporting
· A cleaning log must be completed and signed at each visit
· Any defects, damage, vandalism, graffiti, blockages, leaks or maintenance issues must be reported to the Council promptly
· The Council reserves the right to carry out unannounced inspections
Performance Standards
The required standard is one of visible cleanliness, no offensive odours, fully stocked consumables, and safe, hygienic facilities.
Working Times
Cleaning should normally be carried out at times that minimise disruption to the public. Where cleaning must occur during opening hours, facilities should be closed for the shortest time reasonably practicable. The toilets should be locked afterwards (between the hours of 6pm and 7pm daily)
Customer Care
Cleaning staff must:
· Act courteously and professionally at all times
· Wear identifiable work clothing where required
· Be mindful that facilities are used by vulnerable members of the public
Person Specification
Essential Criteria
Experience
Experience of cleaning
Knowledge
Understanding of safe cleaning methods, infection control, and hygiene standards.
Practical Skills
Ability to clean thoroughly to a consistently high standard. Competent in using cleaning equipment and products safely. Training will be provided if required.
Health & Safety
Knowledge of manual handling, COSHH principles, and safe working practices, or willingness to undertake training.
Reliability
Punctual, dependable, and able to work independently with minimal supervision.
Communication
Able to communicate effectively with colleagues, and members of the public in a polite and professional manner.
Problem Solving
Able to identify maintenance issues, vandalism, damage, or supply shortages and report them promptly.
Physical Ability
Able to undertake the physical demands of the role, including standing, bending, lifting cleaning equipment, and working outdoors in all weather conditions.
Flexibility
Willingness to work on a rota basis with another team member
Integrity
Trustworthy and able to maintain high standards when working alone.
Customer Focus
Commitment to providing clean, safe, and welcoming public facilities for visitors.
Environmental Awareness
Understanding of environmentally responsible cleaning practices and waste disposal.
Desirable Criteria
Experience
Experience of cleaning public buildings, commercial premises, or similar environments. Previous experience of cleaning public conveniences or other high use facilities
Qualifications
Relevant cleaning or health and safety qualifications.
Training
COSHH, manual handling, or infection prevention training.
Personal Attributes
The successful candidate will demonstrate:
- A strong commitment to cleanliness and hygiene.
- Pride in maintaining public facilities to a high standard.
- Excellent attention to detail.
- A positive and proactive approach to work.
- The ability to work alone and manage time effectively.
- Honesty, discretion, and professionalism.
- A flexible attitude and willingness to assist with additional duties when required.
- Respect for members of the public and colleagues.
- A commitment to equality, diversity, and excellent customer service.
Physical Requirements
The role requires the ability to:
- Walk between toilet facilities if required.
- Lift and carry cleaning materials and consumables.
- Bend, kneel, stretch, and reach during cleaning tasks.
- Work both indoors and outdoors throughout the year.
- Handle cleaning chemicals safely in accordance with COSHH regulations.
This role offers an opportunity to contribute positively to public health by maintaining clean and hygienic facilities in a professional environment. We welcome applications from motivated individuals committed to delivering excellent standards of cleanliness in a busy setting.
For further information and an application form, please visit our website www.aylsham-tc/vacancies
For an informal chat about the roles, please contact Faye LeBon or Gavin Watson on 01263 733354
Pay: From £12.65 per hour
Benefits:
Work Location: In person
