JOB TITLE - Senior Carer
RESPONSIBLE TO - Case Manager
HOURS - Full Time 37.5 hours - Evenings and Weekend availability essential
SALARY - £14.85 per hour + £2.95 travel time per hour
ROLE SUMMARY
First point of contact for Carers, in relation to general queries.
Senior Carers will be involved in the training and development of new recruits, carrying out shadowing, spot checks, and observations ensuring Carers have the relevant knowledge and skills to safely provide the care required of them. To ensure they work as a team and the communication is open and transparent. Ensure they build good working relationship within their teams.
Support Case Managers with the distribution of PPE
Retention of Carers should be a priority for the Senior Carers in conjunction with the Case Managers and the HR team.
Medication amendments to be added / deleted from the MARR Chart.
Responsible for completing paperwork for the area for each month and delivering and collection of all paperwork.
Auditing of all paperwork and communicating with in the team (carers) of any error’s they highlighted and a discussion with the particular carer involved. Highlight any concerns regarding this to the senior case manager/case manager for the area.
Filing – this will include keeping files in the office up to date and the relevant paper work within the files.
Ensure the files in the customer’s homes are kept up to date and old paperwork to be brought into the office and shredded.
Senior Carers work to promote Customers to remain independent in their own homes.
Our Senior Carers deliver care in the home and other venues, provide a reliable, personal service which meets the individuals personal need and respect confidentiality at all times.
Duties and tasks will include the provision of personal, social and enabling care and support to Customers within their own home and in the community.
In emergency situations senior carers to work within other areas of the business.
JOB SPECIFICATION
To deliver high quality care to Customers and their families
- To provide the highest quality care to customer’s in their own homes in accordance with their support plan, in person-centered approach.
- The range of tasks that the Senior Carer may be required to undertake covers personal care, domestic/practical tasks, and enabling and support work:
- Personal care includes washing, dressing, bathing, toileting and medication monitoring and/or assistance.
- Social duties include preparing and cooking meals, essential cleaning, shopping, bill payment and fire maintenance.
- Enabling and support may include such activities as supervising, monitoring and coaching to empower Customers to be as independent as possible and have control over their own lives. Senior Carers may also be required to escort or accompany customer to outings, appointments or other events.
- To be aware of the personal needs and requirements of your customer, communicating successfully, not only with your Customer, their family, friends and other healthcare professionals.
- Ensure that all care is completed within Age UK Northumberland’s Policies and Procedures, CQC Fundamental Standards and all contractual and legislative requirements.
- Any other duties that may be necessary to comply with the demands of the CQC or other legislative bodies.
- Maintain appropriate records to meet the needs of the service, observing and promptly reporting back any changes or concerns in your customer’s circumstance or condition.
- Contribute to and work effectively as part of a team.
- Deliver support in a manner which is sensitive to the customer culture, disability, race, age, sexuality, marital or civil partnership status, transgender status or religion/belief.
- Engage and work closely with unpaid carer’s, such as family or friends, for the benefit of the customers.
- Promote anti-discriminatory practice.
- Protect the confidentiality of Customers and of Age UK Northumberland.
- Promote the dignity and privacy of Customers.
- Act promptly and appropriately to protect Customers from neglect or abuse.
- Participate in staff development (including supervision), training and performance appraisals as required.
- At all times present a professional and caring image of Age UK Northumberland and demonstrate behaviors reflective of Age UK Northumberland values.
- Any other duties as delegated by line managers.
Additional responsibilities
Health and Safety
As an employee of Age UK Northumberland, the post holder has a duty under the Health and Safety at Work Act 1974, to:
- Take reasonable care of the health and safety of themselves and all other persons who may be affected by their acts or omissions at work.
- Co-operate with their employer to ensure compliance with Health and Safety legislation and the Health and Safety policies and procedures, not intentionally or recklessly interfere with, or misuse, anything provided in the interests of health, safety, or welfare, in pursuance of any of the relevant statutory provisions.
Data Protection
The post holder must at all times respect the confidentiality of information in line with the requirements of the Data Protection Act. This includes, if required to do so, obtain, process and/or use information held on a computer in a fair and lawful way, to hold data only for the specified registered purposes and to use or disclose data only to authorized persons or organizations as instructed.
Please note: this job description is subject to regular review and appropriate modification. This is not a contractual document.
Pay: £14.85 per hour
Benefits:
- Company pension
- Flexible schedule
- Paid training
Application question(s):
- Are you available to work evenings and weekends?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
