The closing date is 29th Jul 2026
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Anticipated Interview date(s) Wed 2nd September
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Job summary
The main elements of the job role are to ensure that, as a Team member, the Multi-Function Team support the principle of first-class patient care.
This will be in the form of patient portering predominantly for the Radiography department, maintaining a safe and clean environment and effective communication.
The MFT will be adaptable to the needs of the service, supporting other services within the Facilities portfolio to include Switch board and Estates. The shifts are mainly between 8am-9pm with occasional requirement to cover night shifts.
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Main duties, tasks & skills required
- Daily contact with Patients and Visitors, by the way of delivery/collection to/from wards and departments and throughout the Hospital site.
- When transporting Patients around the Hospital site ensure Standard Operating Procedures are followed to provide a safe environment for them.
- Communicates with all levels of Trust staff face to face, electronically, by telephone and bleep.
- Develops and maintains a strong working relationship with Department Managers and Nursing Teams.
- To organise own work in conjunction with other staff groups to ensure patient care is prioritised.
- Escalates operational concerns to MFT Team Leader, Facilities Manager or Duty Manager.
- Work in a safe manner, observing all Infection Prevention Control measures, health & Safety, COSHH, manual handling.
- Present oneself for work appropriately dressed in issued uniform, displaying identity badge in line with the trust uniform policy.
- Complete all mandatory training e-learning or face to face also trust surveys.
- Responsible for recording information using the trust electronic systems.
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About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and life
NHS pension scheme for long-term financial security
Generous annual leave allowance to recharge and relax
A strong focus on career development to help you grow and achieve your potential
Additionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
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Job description
Communication and Key Working Relationships
- Daily contact with Patients and Visitors, by the way of delivery/collection to/from wards and departments and throughout the Hospital site.
- Communicates with all levels of Trust staff face to face, electronically, by telephone and bleep.
- Develops and maintains a strong working relationship with Department Managers and Nursing Teams.
- Escalates operational concerns to Portering Team Leader, Facilities Manager or Duty Manager.
- To be part of the working Portering team.
- Occasional contact with other Emergency groups, Fire, Police, Ambulance and Helicopter Teams.
Planning and Organisation
- To take responsibility for own work
- To organise own work in conjunction with other staff groups to ensure patient care is prioritised.
- Present oneself for work appropriately dressed in issued uniform, displaying identity badge.
Analytics
None
Responsibility for Patient / Client Care, Treatment & Therapy
- Daily contact with Patients and Visitors, by the way of delivery/collection to/from wards and departments and throughout the Hospital site.
- When transporting Patients around the Hospital site ensure Standard Operating Procedures are followed to provide a safe environment for them.
Policy, Service, Research & Development Responsibility
- To comply with all standard operating procedures (SOP's).
- To contribute towards the ongoing review and updating of operating procedures for all accountable services;
- Work in a safe manner, observing all Infection Prevention Control measures, health & Safety, COSHH, manual handling;
Responsibility for Finance, Equipment & Other Resources
- Post holder is responsible for ensuring work undertaken is cost effective and all resources are used in the best way possible;
- To identify any opportunity that helps reduce waste and improve operating costs;
Responsibility for Supervision, Leadership & Management
- Responsible for coaching new and less experienced team members, such their knowledge, competency and performance is enhanced;
- Responsible for own work prioritisation, output and quality;
- Demonstrates activities and work routines to others in own work area.
- Responsible for maintaining agreed quality standards of own work;
Information Resources & Administrative Duties
- Responsible for reviewing and processing different mediums of information written and electronic information;
- Responsible for effectively managing paper based and electronic systems within area of responsibility;
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Person specification
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Qualifications
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Essential
Excellent verbal and written English.
Good degree of literacy, accuracy and numeracy.
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Desirable
Working Knowledge of Health and Safety at work.
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Experience
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Essential
Please see the attached JD
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Desirable
Experience working in a patient or customer led environment.
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Additional Criteria
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Essential
Must be physically fit and able to work on your feet for long periods.
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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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For help with your application, contact:
Stuart Whittaker
[email protected]
07352742083
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Pay scheme
Agenda for Change
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Band
Band 2
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Salary
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£25272.00 Yearly
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Contract
Permanent
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Working pattern
Full-Time
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Reference number
184-OL-PU-5441
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Job locations
Musgrove Park Hospital
Musgrove Road
Taunton
Somerset
TA1 5DA
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