Area Support Manager
Location: Sites across both Glasgow and Edinburgh
Salary: £28,000 - £30,000
Primary Purpose of the Position:
The Cleaning Manager Support plays a key role in supporting the Area Operations Manager with the day-to-day management and operational performance of a portfolio of client sites. Acting as a vital link between frontline cleaning teams and management, the role focuses on maintaining service standards, supporting colleagues in the field, ensuring compliance, delivering training, and promoting operational excellence across multiple locations.
This is an excellent opportunity for an experienced cleaning professional looking to take the next step in their career and develop their leadership, people management, and operational skills within a growing business. The position provides hands-on exposure to site management, recruitment, training, quality assurance, compliance, and customer service, creating a strong foundation for progression into Area Manager and other operational leadership roles. Cleanology is committed to recognising talent and promoting from within, offering ambitious individuals a clear pathway for long-term career development and advancement.
Reporting:
- Reporting directly to the AOM (Area Operations Manager)
Main Duties of the Position:
- Cover cleaning operatives as and when required
- Site visits for spot checking
- Stock check and control
- Site folders compliance
- Train new cleaning Operatives and re-train / refresh training when necessary
- Inform and train cleaners on new tasks or products
- Follow up complaints with the cleaning operatives
- Not announced site visits (surprise visits)
- Support and assist cleaners with their queries
- Make sure cleaners are all the time in uniform and presentable
- Assist the Area Manager with relevant information for wages process/timesheets
- Support the Area Manager with recruitment
- Support the Area manager with stock ordering
- Check if correct tasks and site specifics are being followed at all times
- Holiday Cover for the Area Manager
Desired Skills and Experience:
- A positive hands-on approach with the ability to multitask.
- Organised with a 'can do' attitude
- Maintain consistency under pressure
- Excellent attention to detail
- Ability to travel regularly between multiple client sites across the region. A driving licence and access to a vehicle may be beneficial for this role.
- Candidates must be able to satisfy client security vetting requirements, which may include residency checks and background screening.
Benefits:
- Flexible working arrangement
- Salary Sacrifice Scheme – Save money on eligible benefits through our salary sacrifice programme.
- Centrally located premium office in London with shower and cycling facilities
- Enhanced maternity, paternity, and shared parental leave.
- Subsidized gym membership
- Free fruit, snacks, and drinks in the office
- Genuine career opportunities with a ‘promote from within’ culture
- Continuous training and personal development programs
- Employee of the Quarter awards plus annual Cleanology Awards
- Regular company-funded social events throughout the year
- Cake and bubbles for all HQ birthdays
- Annual weekend away competition for HQ team to Europe
- Three fully paid sick days
- 25 days of annual leave
At Cleanology, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, experiences, and identities. We encourage candidates who may not meet every listed requirement to apply if they believe they could succeed in the role. Reasonable adjustments are available throughout the recruitment process and employment.
Pay: £28,000.00-£30,000.00 per year
Application question(s):
- Are you happy with regular travel?
Experience:
- Cleaning: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
