Working Pattern:
- Afternoon shifts (13.30pm to 18.30pm but exact hours to be confirmed)
- Flexibility is essential, including the ability to cover additional shifts when required
Job Overview:
We are seeking a reliable, organised, and friendly GP Receptionist to join our busy practice team. This role is focused on afternoon shifts, and flexibility is essential to support the needs of the service.
Please note: If you are unable to offer flexibility with your working hours, please do not apply.
Key Responsibilities:
- Providing a professional and welcoming front-of-house service to patients
- Answering phone calls and managing patient enquiries efficiently
- Booking, cancelling, and rearranging appointments
- Processing prescriptions and handling confidential patient information
- Liaising with GPs, nurses, and other healthcare professionals
- Managing administrative tasks and maintaining accurate records
- Ensuring the reception area is tidy and organised
Requirements:
- Previous reception or customer service experience (GP or healthcare setting desirable but not essential)
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Ability to work in a fast-paced environment
- Good IT skills and ability to learn new systems quickly
- A calm and professional manner at all times
What We Offer:
- Supportive and friendly team environment
- Training and development opportunities
- Competitive salary (depending on experience)
Pay: From £12.71 per hour
Work Location: In person
