About the Role
Sentido de Vida IPS Ltd operates within wellbeing services, care coordination, client support, programme management, and professional service delivery. We are seeking a Wellbeing Services Director to lead service operations, oversee client support programmes, and help strengthen organisational performance.
Why Join Us?
Senior Leadership Opportunity
Take a key leadership role in improving wellbeing services, operational workflows, and client care coordination.
Competitive Compensation
Receive a strong annual salary aligned with senior wellbeing, care coordination, and service leadership roles in Edinburgh.
Professional Service Environment
Work in a structured setting that values compassion, organisation, confidentiality, and dependable service delivery.
Meaningful Business Impact
Help improve client support standards, strengthen service quality, and support long-term organisational success.
Key Responsibilities
- Lead wellbeing service operations, client support workflows, and programme coordination activities
- Oversee team performance, service standards, budgets, reporting, and operational planning
- Coordinate with clients, internal teams, service partners, vendors, and senior stakeholders
- Monitor service quality, documentation accuracy, client feedback, and operational risks
- Develop strategies to improve service delivery, client experience, and workflow efficiency
- Support staff development, process improvement, and leadership planning
- Prepare senior-level reports, service updates, and operational recommendations
What We Are Looking For
Experience
- Strong experience in wellbeing services, care coordination, client services, healthcare administration, programme management, or service operations
- Previous senior management or department-level leadership experience is preferred
- Experience working with care teams, service users, partner organisations, or client support programmes is an advantage
Skills
- Wellbeing services leadership
- Care coordination and service delivery management
- Client support and stakeholder communication
- Team leadership and workflow planning
- Budget monitoring and performance reporting
- Documentation, confidentiality, and quality control
- Strong organisation, problem-solving, and decision-making skills
Education
- Bachelor’s degree in Health Administration, Social Care, Psychology, Business Administration, Operations Management, Public Health, or a related field is preferred
- Professional certifications in service management, care coordination, safeguarding awareness, project management, healthcare administration, or leadership are an advantage
Pay: £84,000.00-£104,000.00 per year
Benefits:
- Casual dress
- Company pension
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Work Location: In person
