Business Support Administrator
Location: Newbury
Hours: 40 Hours - Monday to Friday
10 Month contract
We're looking for a proactive and organised Business Support Administrator to join our VodafoneThree team on a maternity cover basis. This is a varied and fast-paced role providing vital support to our Soft Services operation, acting as the central point of contact for the VodafoneThree IFM Admin Inbox and ensuring a high standard of service is delivered across the account.
- Manage and coordinate the VodafoneThree IFM Admin Inbox, ensuring all requests are processed accurately and completed within agreed service levels.
- Provide business support and customer service by acting as the central point of contact for colleagues, clients, and suppliers, handling queries and coordinating requests effectively.
- Support financial and operational administration, including raising purchase orders, processing invoices, managing CAFM system tasks, and maintaining accurate records and documentation.
- Coordinate site and supplier services, including waste management requests, specialist contractor visits, fleet administration, and the ordering of PPE, uniforms, and stationery.
- Assist with reporting, compliance, and continuous improvement initiatives, supporting audits, monthly performance reporting, projects, and process enhancement activities across the Business Support function.
- Previous administration, coordination or customer service experience.
- Strong Microsoft Office skills, particularly Outlook, Excel and Teams.
- Excellent organisational skills with the ability to manage multiple priorities.
- A keen eye for detail and a high level of accuracy.
- Strong communication skills and confidence building relationships with stakeholders at all levels.
- The ability to work independently whilst also being a valued member of a supportive team.
- A positive, proactive approach and a willingness to learn new systems and processes.
