Job Summary
Laird hatters is an independent Hat company with stores in London, Cambridge & Oxford. With over 19 years experience in hat & cap production including UK sewing rooms and factories. We are a family run business with a passion for headwear and clothing and providing a personal customer experience.
Join our dynamic retail team as a Part Time Retail Sales Assistant! In this vibrant role, you will be the friendly face that welcomes customers, provides expert product advice, and creates an engaging shopping experience. Your enthusiasm and organizational skills will help drive sales, ensure merchandise is well-presented, and support the overall success of our store. This position offers a fantastic opportunity to develop your retail expertise while working flexible hours in a lively environment. Whether you're passionate about design, multilingual communication, or helping customers find the perfect products, this role is designed to energize your career journey.
Duties
- Greet customers warmly and assist them in locating products or services with enthusiasm and professionalism
- Providing outstanding customer service and creating a welcoming shopping experience.
- Assisting customers with product enquiries and purchases.
- Upsell complementary items and promote current promotions to maximize sales opportunities
- Operating the till and handling cash/card transactions accurately.
- Replenishing stock and maintaining attractive product displays.
- Keeping the shop clean, tidy, and well-presented.
- Receiving and checking deliveries.
- Helping to achieve store sales targets.
- Following all company policies, including health and safety procedures.
Requirements
- Previous retail or customer service experience is desirable. Experience in the hat industry is not essential , as full training will be provided.
- Excellent communication and interpersonal skills.
- A positive attitude with a willingness to learn.
- Ability to work both independently and as part of a team.
- Reliable, punctual, and flexible with working hours.
- A smart and professional appearance.
What We Offer:
- Competitive rate of pay.
- Full training and ongoing support.
- Staff discount.
- Opportunities for career progression.
- A friendly and supportive working environment.
Join us today and become part of a lively team dedicated to creating memorable shopping experiences! We value energetic individuals who are eager to grow their retail skills while making meaningful connections with our customers. All positions are paid roles that support your professional development in a fast-paced environment.
To apply: Please send your CV and a brief covering letter to [email protected] or apply in store.
Pay: From £12.75 per hour
Benefits:
- Company events
- Store discount
Work Location: In person
