Be IT literate and able to use a number of systems to report and log maintenance jobs and other systems as required to support the business needs.
Prepare rooms for meetings, conferences and other events to the agreed service level standards. Ensure audio visual equipment is set up, fit for purpose and ready to use, demonstrate correct operation and resolve any problems if necessary.
Ensure all furniture and equipment is cleared post event and secured safely taking into account health and safety and report any maintenance of equipment as required to FM Duty Leader.
Respond to out of hours’ maintenance requests in all accommodation that are a risk to health and safety and that could affect the security of others or impact on the comfort of the resident concerned. This would include such work as unblocking toilets, re-setting boilers or trip switches, replacing bulbs and being aware of potential fire hazards.
Be responsible for security of departmental vehicles during operational periods and for ensuring it is refuelled when necessary and complete a Transport Mileage form. Be responsible for the security of items during transit and ensuring those items are left in a secure and safe area on delivery following University Transport guidelines at all times.
Respond to cleaning requests and carry out overnight and weekend cleaning. Clean areas using the appropriate cleaning techniques, materials and equipment. Use cleaning equipment and materials correctly and safely in accordance with health and safety regulations and have a good understanding of relevant health and safety and risk assessments associated with work procedures.
Monitor and maintain cleanliness and effectiveness of bin stores and support rubbish removal including general site cleanliness, to include litter picking, jet washing and general cleaning duties as requested.
On request from the Monitoring Room, assist security staff to respond to fire alarms, student disturbances and intruder reports. Provide high levels of customer care in dealing with complaints of student behaviour and difficult situations.
Complete COSHH, Manual Handling and Annual Fire Training and ensure health and safety protocols are strictly followed.
Hold a First aid at work certificate or willingness to undertake training to acquire this.
Report any cleaning equipment faults, damage or maintenance issues to the Cleaning Supervisor or Duty Leaders
Ensure the safekeeping of keys during working hours. Answer queries from students, staff and visitors in the building and cover the customer service desk as required overnight, training will be given where required to use relevant systems on the desk.
Sufficient knowledge to ensure competent response to routine work instructions and potential issues or willingness to undertake on the job training.
Maintain an awareness of the wellbeing of students and refer any issues to the Duty leaders as necessary.
Report any accidents or near misses to the Duty Leader.
Assist in water flushing and testing of empty buildings, logging the H&S records as appropriate and inspections of rooms following student departures in the summer.
Responsible for ensuring own safety and security and act in line with relevant health and safety regulations. This will include manual handling, safe use of equipment, wearing any necessary protective clothing and/or cordoning off areas if necessary.
As a member of our Professional staff you will be expected to demonstrate a commitment to the professional behaviours set out in the Sheffield Professional Framework.
Carry out other duties, commensurate with the grade and remit of the post
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.
Experience of providing a high standard of customer care and delivering excellent services to internal/external customers.
Enthusiastic with a flexible approach to work and a positive attitude
Application and Interview
Ability to work both independently and as part of a team supporting other colleagues
Application and Interview
A genuine commitment to providing excellent customer service
Application and Interview
Previous cleaning experience
Willing to attend training courses and development activities and demonstrate a commitment to continued personal development.
Application and Interview
Ability to effectively review work related issues and problems, identifying appropriate corrective measures, referring to line managers where necessary.
Application and Interview
Demonstrate a good understanding of health and safety at work and the ability to identify potential hazards and risks and suggest solutions
Application and Interview
Excellent planning and organisational skills with the ability to organise resources, prioritise workload without close supervision and to meet tight deadlines.
Application and Interview
Good standard of IT skills with the ability to use both tablet devices and PCs, with knowledge of spreadsheets and emails and online training
Application and Interview
A full, clean UK driving licence.
Further Information
£32,490 based on 4x12hr shifts on and 4off this role attracts a rotating shift allowance which will increase the annual pay by 18%
This role covers a 24/7 operation, working shifts on a four-on, four-off rota basis covering weekdays, weekends and nights.
https://sheffield.ac.uk/acs
For informal enquiries about this job contact a Duty Leader: on [email protected] or on 0114 222 8855
Next steps in the recruitment process
It is anticipated that the selection process will take place on. This will consist of an in person interview and activity. We plan to let candidates know if they have progressed to the selection stage on the week commencing If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact [email protected]
Our vision and strategic plan
We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision ().
What we offer
- A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
- Flexible working opportunities, including hybrid working for some roles.
- Generous pension scheme.
- A wide range of discounts and rewards on shopping, eating out and travel.
- A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition Awards to reward staff who go above and beyond in their role.
- A commitment to your development access to learning and mentoring schemes;
- A range of generous family-friendly policies
- paid time off for parenting and caring emergencies
- support for those going through the menopause
- paid time off and support for fertility treatment
- and more
We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.
Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page:- sheffield.ac.uk/jobs/candidates (opens in a new window).
