Vulnerability Support Specialist
Open Days
Tuesday 21 July - 3pm- 6pm
Thursday 24 July - 3pm- 6pm
£26,000 per annum + up to 10% Quarterly Bonus Bristol | Full Time | Monday-Friday
Every day you'll speak with customers who may be facing financial hardship, illness or unexpected life events if not all three!
· You'll listen.
· You'll understand.
· You'll help them find realistic solutions that allow them to move forward with confidence.
At The Vulnerability Partnership, we believe that behind every unpaid utility bill is a person with a story—not simply an account balance. This isn't debt collection. It's helping people find a way forward. That's why we don't measure success by pressure or scripts.
We measure success by helping customers reach the right outcome.
You'll love this role if you...
✔ Enjoy helping people
✔ Like solving problems
✔ Can build trust quickly
✔ Believe difficult conversations can still be compassionate
✔ Want meaningful work
We offer
· £26,000 annual salary
· Up to 10% bonus of annual salary paid quarterly
· Full paid training
· Career progression
· Subsidised Gym membership
· Modern Bristol office
· Casual dress
· Company events
We value transferable skills from various backgrounds – whether you've worked in care, support work, retail, hospitality, call centres or other customer-facing roles, your experience could be perfect for this position.
Can't make an Open Day? No problem. We'll arrange an individual face-to-face session with shortlisted candidates at a later date, so be sure to submit your application to be considered.
Job Types: Full-time, Permanent
Pay: From £26,000.00 per year
Benefits:
- Casual dress
- Company events
- Employee discount
- Gym membership
- Health & wellbeing programme
- On-site parking
- Referral programme
Work Location: In person
