Front of house supervisor
Love hospitality? Thrive in a buzzing restaurant environment? We're looking for a confident, passionate Front of House Supervisor to help lead the team and create brilliant experiences our guests will want to come back for again and again.
Working alongside the venues Managers and fellow Supervisors, you'll be right at the heart of the action, supporting the day to day running of the restaurant, leading shifts, and helping the team shine.
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Getting stuck into the daily running of the restaurant, supporting service and helping train the team to deliver standout standards
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Working closely with other Front of House Supervisors to build a positive, supportive team culture focused on wowing our guests and driving repeat visits
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Delivering warm, friendly, and confident customer service-and inspiring the team to do the same
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Using your initiative to make great decisions in the moment, keeping both guests and the team happy
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Communicating clearly with the kitchen team, including managing food allergens and special requests
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Helping maintain a clean, safe, and well\u2011organised restaurant at all times
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Leading by example when it comes to personal presentation and team standards
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Listening to guest feedback, sharing insights with management, and turning comments into improvements
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Handling guest complaints calmly and confidently, always aiming for a positive outcome
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Taking part in team meetings and training to keep learning, growing, and having fun along the way
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A hands\u2011on role where no two days are the same
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A supportive team environment that values teamwork and personality
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A chance to develop your leadership skills while doing what you love
- Additional pay: Tips & Service Charge (Tronc)
- Company pension
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Employee discount
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Flexitime
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Free On-site parking
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Easy transport links
- Gym membership
Work Location: In person
