Job Overview
We are seeking a motivated and enthusiastic Coffee Shop Assistant to join our dynamic team. In this role, you will be responsible for providing exceptional customer service while assisting with daily operations in a fast-paced café environment. Your passion for coffee and food service will contribute to creating a welcoming atmosphere for our customers.
Responsibilities
- Greet customers warmly and take their orders accurately using the Aloha or Micros POS system.
- Prepare and serve high-quality coffee beverages and food items, ensuring adherence to food safety standards.
- Maintain cleanliness and organization of the café, including dining areas, workstations, and equipment.
- Handle cash transactions efficiently, ensuring accurate cash handling and basic math calculations during checkout.
- Assist with inventory management, including stocking supplies and monitoring product freshness.
- Provide knowledgeable recommendations to customers regarding menu items and promotions.
- Collaborate with team members to ensure smooth operations during peak hours.
- Uphold high standards of customer service by addressing customer inquiries and resolving any issues promptly.
Requirements
- Previous barista experience or coffee industry knowledge is preferred.
- Familiarity with POS systems is a plus.
- Strong time management skills to effectively prioritize tasks in a busy environment.
- Excellent customer service skills with a friendly demeaner.
- Basic math skills for cash handling and retail math calculations.
- Knowledge of food safety practices and food handling procedures.
- Ability to work collaboratively as part of a team while also being self-motivated.
- Flexibility to work various shifts, including weekends and holidays as needed. Join us in delivering an exceptional coffee experience while developing your skills in the vibrant café atmosphere!
Job Type: Part-time
Pay: £7.55-£12.21 per hour
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Work Location: In person
