Experienced Service Advisor
As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include:
· Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction.
· Dealing with all service enquiries by telephone, email and face-to-face.
· Managing the allocation and handover of courtesy cars.
· Liaising with workshop teams to ensure timely completion of customer vehicle.
· Upselling of additional works, service plans and warranties.
Previous dealership customer service experience is essential, and you must hold a full UK driving licence.
Job Types: Full-time, Permanent
Benefits:
- Company pension
- Employee discount
- Referral programme
- Store discount
Licence/Certification:
- Driving Licence (required)
Work Location: In person
