At Brethertons, it is the people that matter the most. We have a really strong set of values that we all demonstrate, we have a collaborative and cohesive culture, with a results driven customer centric delivery of legal services that we are proud of.
We have created a streamlined organisation, we aim to foster an environment of choice with clear career development paths, a focus on learning and development and a highly supportive structure.
About the Role
We have an exciting opportunity for a Concierge to join our team. As the first point of contact for clients, visitors and colleagues, you will play a key role in delivering a professional, welcoming and efficient service across the firm. This is a varied and hands-on position that combines reception duties, client service, administrative support and facilities coordination.
Key Responsibilities
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Providing a warm and professional welcome to clients, visitors and suppliers.
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Managing reception areas and ensuring meeting rooms are prepared and presented to a high standard.
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Handling incoming and outgoing post, including scanning and distributing correspondence.
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Monitoring and responding to enquiries received through the firm's general enquiries inbox.
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Coordinating and responding to maintenance and facilities requests.
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Supporting the smooth day-to-day running of the office.
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Carrying out general administrative tasks and providing support to colleagues across the firm.
About You
To be successful in this role, you will:
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Have previous experience in a customer service, reception, front-of-house or administrative role.
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Be professional, personable and confident when interacting with clients and colleagues.
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Have excellent communication and organisational skills.
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Be able to prioritise a busy and varied workload.
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Possess strong IT skills, including Microsoft Office applications.
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Be proactive, reliable and keen to provide an exceptional service.
The successful candidate will be required to travel between our Rugby and Bicester office so reliable transport is essential.
What’s in return?
At Brethertons, we value our people because without them we are nothing and we work hard to recognise and reward our teams. Please see below some of our benefits –
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26 days holiday plus bank holidays and an additional wellbeing day (time for you to relax and unwind)!
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Bonus Incentive Scheme
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Pension Scheme
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Work laptop and phone
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Life assurance and healthcare schemes
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Annual Staff Conference including Awards
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Social activities such as a Brethertons book club
Please see a full list of our benefits here!
We have a Wellbeing Committee that organise activities such as supporting our Charity of Choice, Christmas Bake Offs and Mental Health Awareness week activities. We also hold quarterly pulse surveys to gain valuable feedback from staff to help us shape our focus and decisions moving forwards to ensure that we are supporting and listening to the heart of our business, our ‘Brethertonians’.
What’s next?
Are you ready to take the next step in your career and join us? We would love you to join us on our journey. Please submit your CV and Cover Letter directly through our website. If you would like more information on the role or application process, please contact Lucy Masson on [email protected] who will be happy to have a confidential chat to discuss the role further.
Please note that we are not using agencies for the recruitment of this role.
