Join Property Solutions Group - The Probate Property Specialists
At Property Solutions Group, we specialise in helping legal professionals, executors and families manage Probate property matters with confidence and care. Since 2015, we’ve built a reputation for delivering expert property solutions that protect, maintain, and maximise the value of deceased estates across the UK. Regulated by RICS and backed by more than 100 years of combined industry experience, we pride ourselves on providing exceptional service, clear communication, and practical solutions when clients need them most.
We are now looking for a proactive and organised Estate Management Coordinator to join our growing team. This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving and takes pride in delivering outstanding client service.
The Role
As an Administrator, you will play a vital role in supporting the Relationship Managers and wider operational teams. You will help ensure that client cases progress efficiently by maintaining accurate records, coordinating communication, and supporting day-to-day workflow management across multiple service areas.
This is an excellent opportunity for someone who enjoys structure, variety, and being at the centre of a fast-paced, client-focused environment.
Key Responsibilities
- Provide day-to-day administrative support to Relationship Managers and internal teams
- Maintain accurate and up-to-date client records across multiple systems and databases
- Prepare and issue correspondence, documents, reports and general communications
- Support the management of client pipelines across property sales, maintenance, insurance and valuations
- Liaise with clients, contractors and third parties to gather information and documentation
- Schedule meetings, appointments and follow-ups for the Relationship Management team
- Assist with onboarding new clients and ensure all compliance documentation is completed
- Help ensure clients are aware of the full range of Property Solutions Group services and opportunities for cross-selling
- Monitor deadlines and follow up on outstanding actions to keep cases moving forward
- Handle incoming calls, emails and general office administration tasks
What We’re Looking For
- Strong organisational and time management skills
- Excellent attention to detail and accuracy
- Confident written and verbal communication skills
- Professional, friendly and customer-focused approach
- Ability to manage multiple tasks and prioritise effectively
- Able to work independently and collaboratively within a team
- IT literate with experience using Microsoft Office 365 (Word, Excel, Outlook, Teams)
- Proactive, reliable and willing to take initiative
Desirable Experience
- Previous experience in an administrative or office support role
- Experience within property, estate agency or professional services
- Understanding of CRM or case management systems
- Knowledge of the probate process
Why Join Property Solutions Group?
At PSG, we believe in creating a supportive and rewarding environment where people can develop and succeed. You’ll be joining a business that acts as a trusted extension of its clients’ teams, providing tailored property solutions with professionalism, empathy, and efficiency.
In addition to a competitive basic salary, this role offers excellent incentive opportunities, allowing you to significantly increase your annual earnings through performance.
Benefits
- Competitive salary of up to £28,000 per annum (OTE)
- Competitive commission scheme
- Pension contributions
- Birthday off
- Additional annual leave after 3 years’ service
- Regular team social events and client functions
- Annual Summer and Christmas parties
- On-Site Parking
- Supportive and professional environment
If you are an organised, detail focused individual looking to build your career within a professional property services business, we would be pleased to hear from you..
Pay: £25,000.00-£28,000.00 per year
Work Location: In person
