Claims Adjuster - Financial Lines
Location: London (Hybrid – 4 days office / 1 day remote)
A highly regarded Lloyd’s lead market insurer is seeking a Claims Adjuster - Financial Lines to join its established casualty (PI/D&O / FI) claims team. This is an excellent opportunity to step into a visible, high-autonomy role within a collaborative and technically strong environment.
The Opportunity
You will join a specialist team handling a diverse and complex portfolio of casualty claims, with a particular focus on Financial Lines (D&O and FI) and Professional Indemnity.
This role offers significant primary lead responsibility, with adjusters typically managing the majority of claims from first notification through to resolution. You will play a key role in driving strategy, influencing outcomes, and maintaining strong relationships across the market.
The culture is collegiate and supportive, with a strong emphasis on empowerment, flexibility, and professional growth.
Key Responsibilities
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Manage a portfolio of Financial Lines claims from inception to settlement
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Conduct coverage analysis, liability assessment, and quantum evaluation
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Act as a point of contact for clients and brokers, contributing to negotiations and providing clear updates
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Build and maintain strong broker and stakeholder relationships
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Ensure adherence to regulatory requirements and internal governance standards
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Contribute to team performance through collaboration and knowledge sharing
About You
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Experience handling Professional/Financial Lines claims
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Confident in developing skills in managing complex liability and coverage issues independently
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Excellent communication and negotiation skills, with a client-facing approach
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Commercially aware with a proactive, solutions-focused mindset
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High level of emotional intelligence and ability to develop skills in managing sensitive or high-value claims
What’s on Offer
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Competitive base salary (transparent information will be provided to you at first consultation with us).
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Discretionary performance based bonus
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Flexible working arrangements, including compressed hours options
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A collaborative team culture with strong leadership and support
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The opportunity to build your market profile and broker network
Why Apply?
This role is ideal for a Claims Adjuster looking to combine technical excellence with autonomy and market engagement. You will be empowered to make decisions, develop relationships and contribute meaningfully to a high-performing team within a respected Lloyd’s platform.
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