Job Introduction
Housing Adaptations Officer (Temporary post to cover maternity leave)
Help residents live safely, independently and with dignity in their own homes.
Grade 5 - £28,598 to £31,022 per annum
East Staffordshire Borough Council is looking for a customer-focused and proactive Housing Adaptations Officer to join our Environmental Health Team on a temporary basis to cover maternity leave. This is an important role supporting residents who need adaptations to their homes through Disabled Facilities Grants, helping them to improve access, independence, safety and wellbeing.
You will provide a high-quality, customer-centred adaptations service for homeowners, housing association tenants, private tenants and licensees. Working closely with Occupational Therapists, contractors, Building Control, Planning, housing providers and other partners, you will help ensure that adaptations are necessary, appropriate, reasonable and practicable, while delivering value for money and excellent outcomes for residents.
About the role
In this role, you will manage Disabled Facilities Grant enquiries and applications from initial contact through to completion. You will provide advice and support to applicants, translate Occupational Therapy recommendations into suitable schemes of work, monitor the progress of cases, assess eligibility and financial contributions where required, and ensure accurate records are maintained throughout. You will also contribute to the wider Environmental Health service by supporting service planning, performance monitoring, partnership working, safeguarding awareness and other relevant duties that help protect and improve the health, safety and wellbeing of residents across the Borough.
What we are looking for
We are looking for someone with experience in a customer-focused environment, ideally with experience of working with vulnerable clients, including disabled people, older people and families with children. You will need strong communication skills, good organisation and prioritisation, the ability to manage cases effectively, and a commitment to delivering clear, consistent advice and excellent customer service. Knowledge of Microsoft Office, and an understanding of applicable law, practice and good guidance relating to Disabled Facilities Grants. You will also need a current valid driving licence and use of a car, as well as flexibility to work outside normal office hours when required. Experience of giving specialist or technical advice, translating Occupational Therapy recommendations into schemes of work, safeguarding training, and the ability to research and collate information would be advantageous.
We also offer a generous package of benefits including:
-
flexible working hours
-
generous annual leave
-
opportunities for hybrid working
-
free car parking
-
local government pension scheme
-
car necessity scheme
Full details of the job role are detailed in the Job Description and Person Specification.
If you would like an informal chat about this opportunity, please contact Rachel Liddle (Environmental Health Manager) at [email protected] or by calling 01283 508838 or 07966 342158.
Appointment will be subject to a satisfactory enhanced Disclosure and Barring Service check.
Closing date for applications: Sunday 6 September 2026
Additional Information
-
Applications must include a written statement, in no more than 1,000 words, on how you meet the person specification for this role.
The Council is actively building diverse teams and welcomes applications from everyone including people of different ages, sex, gender, ethnicity, religion and sexual orientation. ESBC is a Disability Confident Leader.
Important Notes for Candidates:
Visa Sponsorship
As a smaller local authority, we do not currently hold a sponsorship licence. Therefore, we are unable to issue Certificates of Sponsorship. All applicants must have the right to work in the UK at the time of application as we are unable to support visa sponsorship.
Personal Relationships
A candidate for any appointment with East Staffordshire Borough Council who know of any family or close personal relationship with any Member or Officer, must disclose that relationship when completing an application form for employment.
We thank you for taking the time to apply for our vacancy. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful.
