Drifters Kitchen Bar t is a family run restaurant in the East Wittering.
We are passionate about serving freshly prepared food and drinks. It is important to us to provide a quality service that culminates in the ultimate customer experience.
Our menu is varied and interesting and caters to all food tastes including vegetarian and vegan.
We are looking for a front of house supervisor to join our team. The main focus of this role is to ensure that every customer who visits us feels welcomed and attended making their trip to the beach a memorable one.
The Supervisor Role:
- Supervising the front of house staff including, organising the rota, ordering, and dealing with customers.
- Ensuring all staff welcome and greet customers according to company standards.
- Playing a key role in controlling the flow of service to ensure an overall smooth running operation.
- Facilitating communication between the kitchen and the service points.
- Your underlying focus will be on the customer experience so you will need to have a confident demeanour and be able to communicate exceptionally well.
- Actively participating in resolving problems.
Required Skills and Experience
- You will have previous experience within a fast paced restaurant environment.
- Adaptive organisational skills and the ability to change plans to best suit the customer experience.
- Excellent communication and customer service skills.
- You will have a passion for your role and a motivation for continual learning – yourself and others.
- You will lead by example - be hard working and have a positive attitude and an exceptional team player.
- You will have excellent organisational skills and be able to remain calm under pressure.
Job Types: Full-time, Part-time, Permanent
Pay: £14.00-£15.00 per hour
Expected hours: 20.0 – 45.0 per week
Benefits:
Ability to commute/relocate:
- East Wittering, West Sussex: reliably commute or plan to relocate before starting work (required)
Experience:
- Hospitality: 2 years (required)
Work Location: In person