Job Summary
Join our dynamic healthcare team as a GP Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure smooth communication between patients and medical staff. Your positive attitude and attention to detail will contribute to delivering exceptional patient experiences and supporting the efficient running of the practice. Applicants must be fully flexible to cover annual leave and sick leave.
Responsibilities
- Greet patients and visitors warmly, creating a welcoming environment
- Answer incoming calls promptly, directing inquiries to appropriate staff members
- Schedule, confirm, and reschedule patient appointments with accuracy and efficiency
- Manage patient check-in and check-out processes seamlessly
- Maintain accurate records of patient information and update electronic health records regularly
- Handle administrative tasks such as filing, faxing, scanning, and managing correspondence
- Support the team by managing inventory of office supplies and ensuring the reception area remains tidy and professional
Skills
- Previous office experience demonstrating strong organizational skills
- Administrative experience with proficiency in managing schedules and records
- Excellent communication skills, both verbal and written, with a friendly demeanor
- Ability to multitask effectively in a fast-paced environment
- Strong attention to detail to ensure accuracy in data entry and record keeping
- A proactive attitude with the ability to handle sensitive information discreetly
- Previous experience in a GP practice would be preferable but not essential as full training will be provided
This role offers an engaging opportunity to be at the heart of a caring healthcare environment. We value energetic individuals who thrive on providing excellent service while supporting daily operations. If you’re ready to make a positive impact in a busy medical practice, we look forward to welcoming you!
Pay: £12.71 per hour
Benefits:
- Free parking
- On-site parking
Work Location: In person
